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Posted on Sep 02, 2007
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Canon s1 is lens problem

Both view finder and lcd display shows light purple and white foggy background while images black and blured , previously taken pictures can be reviewed ok

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Greg Cann

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  • Posted on Sep 02, 2007
Greg Cann
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Unfortunately it appears to me that the CCD sensor in your camera is faulty. Canon have acknowledged faulty CCD's were in certain models of camera as per this statement below: "It has come to our attention that the vendor-supplied CCD image sensor used in Canon digital cameras and digital camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. We would like to convey the details and our service policy. We sincerely apologize for the considerable inconvenience this presents for customers who use the affected models (listed below). We spare no effort in our quality management to make sure our customers can use our products with confidence. We hope our efforts will earn your understanding." The picture attached is a sample of a CCD fault. You will need to contact your local Canon repair center to find out if yours is covered by any warranty replacement scheme. Please update the question & let us know if the information given was useful to you - Good Luck!

  • Greg Cann
    Greg Cann Sep 02, 2007

    Here's the link to the original Canon statement, sorry I missed it out of my original post.
    http://www.canon-asia.com/index.jsp?fuse...

    Best regards,
    Informatica.

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I have a Canon S1 IS which shows a purple image on view finder and on taken images

I have the same problem and after doing research, I found this website.
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

I called Canon & they are sending me a prepaid shipping label to fix the camera free of charge! Hope that helps!
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This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
 
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
 
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
 
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