Cameras Logo

Related Topics:

Question about Cameras

1 Answer

Canon s1 is lens problem

Both view finder and lcd display shows light purple and white foggy background while images black and blured , previously taken pictures can be reviewed ok

Posted by power1 on

Ad

1 Answer

Greg Cann

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,114 Answers

Unfortunately it appears to me that the CCD sensor in your camera is faulty. Canon have acknowledged faulty CCD's were in certain models of camera as per this statement below: "It has come to our attention that the vendor-supplied CCD image sensor used in Canon digital cameras and digital camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. We would like to convey the details and our service policy. We sincerely apologize for the considerable inconvenience this presents for customers who use the affected models (listed below). We spare no effort in our quality management to make sure our customers can use our products with confidence. We hope our efforts will earn your understanding." The picture attached is a sample of a CCD fault. You will need to contact your local Canon repair center to find out if yours is covered by any warranty replacement scheme. Please update the question & let us know if the information given was useful to you - Good Luck!

Posted on Sep 02, 2007

  • Greg Cann
    Greg Cann Sep 02, 2007

    Here's the link to the original Canon statement, sorry I missed it out of my original post.
    http://www.canon-asia.com/index.jsp?fuse...

    Best regards,
    Informatica.

×

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

I have a Canon S1 IS which shows a purple image on view finder and on taken images

I have the same problem and after doing research, I found this website.
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

I called Canon & they are sending me a prepaid shipping label to fix the camera free of charge! Hope that helps!
0helpful
2answers

Wont show image in the lcd display while taking photo?

Can you more clearly what you mean "while taking photo"?If lcd not display image...is that any text or symbol in the lcd?If you can still see the symbol or text in the lcd, I think you have trouble in your lens or ccd.
Trouble in the lens usually make the lcd display white screen. And, if ccd trouble the lcd display white horisontal line and if so hard broken the lcd display black screen, but the symbol or text is shown.

1helpful
1answer
1helpful
1answer

Purple image was visible in viewfinder and in picture, came on at rare random in 2 months ago. The picture became more frequent, and picture had vertical distortion as well. Pictures unusable. Then good...

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
 
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
 
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
 
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500
1helpful
2answers

Black LCD monitor on Powershot S410

that is not a malfunction, if the "display" button is pressed, the LCD turns off, (black), but if the mode switch is rotated to movie or panorama, it comes back on but will go black again if switched into the other 2 modes. when in one of the 2 modes that show black, simply press "display" and the LCD will come back on.

FYI "GURU", the CCD malfunction manifests as a purple colored screen with various levels of distortion, not black
0helpful
1answer

Canon S1 IS:the "Information View" is stuck in display at powerup

I had exactly the same problem and I was very frustrated. Then I learned that Canon published a Service Notice in October 2006? : the CCD Image Sensor on some Canon cameras becomes defective. Canon says they will repair it free of charge for repairs and for shipping if your problem is indeed caused by a malfunctioning CCD sensor, even if it is out of warranty. I called them at 1-800-828-4040. I was offered 2 options.
Option #1): send it in for repairs. (If the CCD isn't the problem, they will repair it at a charge of at least $140.)
Options #2) except an offer for a newer camera (the SD 890 IS) at a greatly reduced price + shipping.
I chose Option #2. Good Luck.
0helpful
1answer

Purple screen on view finder and LCD

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500
1helpful
1answer

Canon A85 - Can't take Pics

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500
0helpful
2answers

Canon Powershot A60 Digi Cam

your problem isinternal circuit fault the recording section is not working. which is not giving any signal to LCD . you nee dto give itr in service centre. fault may also come in change over switch which is not giving connection to LCD. Sangita
0helpful
1answer

Canon S1 IS view finder / LCD monitor black out

This is a defective CCD that Canon is repairing free of charge. Go here for details: http://www.usa.canon.com:80/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=223&modelid=8044&keycode=2112&id=29819
Not finding what you are looking for?

239 views

Ask a Question

Usually answered in minutes!

Top Cameras Experts

Ekse

Level 3 Expert

13435 Answers

Brad Brown

Level 3 Expert

19008 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

47839 Answers

Are you a Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...