I need to remove the fuser to remove a paper jam. However, the documenation and installation movie on Xerox's site are completely useless as the inside of the printer looks nothing like mine!
The instructions says, "4. Move the black locking switches at both ends of the fuser unit forward to the unlocked position."
I am completely and utterly stumped. I see NOTHING that remotely resembles the pictures, and certainly nothing that can even be MOVED to locked/unlocked positions. I do see the green handles and I can lift them up, but I can't remove the fuser.
When I open latch B, it looks NOTHING like
the pictures and movie. My fuser unit is on the inside of latch B, and doesn't require me to even open latch C to access.
It is very frustrating as I am unable to use my printer until I get some help from Xerox, but maybe someone will be able to help me sooner. Thanks.
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If you have a spare Fuser Unit I would suspect you install that and try it.
Have you had a jam in the fuser in the past in which case check the paper sensors are working correctly by activating them with a sliver of paper.
I have known the exit sensor to be jammed and only when you remove the exit transfer unit to the finisher will it be obvious.
If that is a but daunting then you might need to call in Xerox.
The green lever you are referring to are I'm assuming is on the fuser. If the paper is jammed in the fuser and you are unable to remove it try removing the fuser and trying to remove the paper again, there are two thumb screws that hold it in. Make sure the printer has been off for awhile because the fuser gets VERY hot. If paper is constantly jamming in the fuser or you are unable to remove the paper you should replace the fuser, part number 016-1887-00 iteminc.com offers them for $$235 new and $139 for a refurb. Hope this helps, good luck
Hi, open the right side as if you were removing a jam. You will see 4 silver phillips screws. Remove them, unplug the fuser and slide it out. I think you will find either a paper folded up in the fuser or in the paper path just past the fuser. The fuser itself probably needs rebuilt or replaced. Take care
Yes it is supposed to be hot. Let is sit off for an hour. Open the right side as if you were removing a jam. You will see 4 silver phillips screws. Remove them, unplug the fuser and slide it out. I think you will find either a paper folded up in the fuser or in the paper path just past the fuser. The fuser itself probably needs rebuilt or replaced.
You can remove the imaging unit, then
Depending on the stock being used for the job, raise or lower the left and right colored Fuser separator levers. The levers will stay in the raised or lowered position on their own. the levers are green. The fuser itself is not easy to remove.
Do you have any warranty left on the machine? Or a depot repair agreement?
Is it getting thru the "pinch of the fuser and catching on the stripper fingers? If so clean the fingers, ensure they are not worn or tips broken.(Running sheets with dark lead edge can cause sheets to stick to rollers,try running blank sheets to clean up, if they get thru then try normal copies) If the sheet stops before entering the rolls more likely to be dirty entry chute, drive problem or sensor problem....need more detail