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Posted on Sep 02, 2007

No volume on the headset

When I turn my headset on (opening the boom), my phone shows there is a connection. When I make a call, people can hear me but I can't hear anything. I've tried the volume up/down buttons but nothing happens.

  • 1 more comment 
  • Anonymous Nov 14, 2007

    I have the same problem

  • Anonymous Nov 17, 2007

    work well for six months then I had problems. FIxed it once but plugging it in to charging unit and then open the mic and pull the charging unit out of the wall and then unplug it from the charger. one month later same problem and can not fix it. I work in a store that sells the HS850 and now we are see a number of them come in with the same problem! can not hear a thing!!!

  • Anonymous Dec 24, 2007

    I paired my HS850 with a Nokia 6102i. I can not hear anything through the earpiece though I can be heard talking. I don't know how to fix it.


1 Answer



Buy a new one.
they're cheap pos's

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Related Questions:


How come people can't hear me from my headset?

Volume only has to do with the sound level you hear.

The only thing that affects the sound the other ends hears is the microphone, Have you tried moving the mic? Has the headset ever worked properly?

If the other end hears you at all, then the headset SHOULD NOT be muted, but it's worth checking out. They put the mute switch on the underside of the boom mic and sometimes people hit the switch by mistake when moving the boom.

Motorola H700 can't hear me talk on it?


Have you tried to use the device with a different phone? You can also try to reset the device: Close the headset's boom (microphone) and wait for the indicator light to turn off. Open the headset's boom and wait for the indicator light to display a purple light, a purple light signifies the headset is in pairing mode.

Best Regards
Motorola Support.

Bluetooth connection problem

Depending on the phone... try andremove the current bluetooth device. Close theheadset. Go to the phone and choose discover, or search. Open the headset and pressand hold the big button. It should then turn purple and should be recognized.

Also make sure the battery on theheadset is charged before doing this.

If this doesnt work: Start the search onthe phone, Keep the boom of the mic closed when you press and hold the buttonon the h700. the light should turn purple. After this, open the boom

H-700 motorolla bluetooth

1. Bluetooth enabled?

Hold down the connect button on headset until steady purple light comes on, then open the boom.

Search for Bluetooth devices on the phone. When asked for a pin, use "0000". Now the H700 will show up in the Bluetooth device list, but it will not connect. Put the headset in pairing mode again, this time go to the h700 listed on the phone and select connect. Now the devices will work as normal. When you open the boom on the h700, it will connect to the phone.

How do you reset it?

Turn the headset off (flip the boom in) then hold down the talk botton. The indicator should turn solid purple. Keep holding the the talk button and turn the headset on (flip the boom outward) and then it should stay soild purple and ready to pair with your phone.

Good luck.

Motorola H700 Bluetooth connection problem

1.Press and hold the Multifunction button in the middle of a boom headset while the headset is closed. The light will glow blue.2.Open the boom microphone and the blue light should remain on. If not, repeat step 1.
3.On the cell phone, press Menu > Settings > Connection > Bluetooth > Handsfree > New Device
4.Select H700 once a connection is detected.
5.The passkey "0000" is now entered to confirm the connection has been made.
6.The cell phone screen will now read "Bluetooth Connection".

1.Provided you set the Bluetooth power to "On" after the initial connection has been made, the phone will automatically re-connect to the headset.
2.To set the Bluetooth power on - Press Menu, Select Settings, then Connections, then Bluetooth link, scroll to Setup and select that. Scroll to Power and chose Change. Scroll to On and press Select. The screen should now read "Changed: Power On".
3.Test Your Connection: Close the headset and watch for cell phone to say "Disconnected". Re-open the headset and the phone should be connected automatically and will now display "Bluetooth Connected".

please give good rating if the solution works.
Thanks for using FixYa.


Connecting phone with h700 headset

5 Steps
First, CLOSE your boom
Second, Hold the talk button( about 5 secs it should turn to purple color)
Third, DO NOT release the button while opening your boom
Fourth, your BT should be in discover mode( show the steady light not flashing )
Fifth, open your phone bluetooth and search for device. Choose your bluetooth that appeared on the list ( pair code normally "0000" ).

I have no idea how to work my headset

I was having the same problem with my phone. First close the boom on your headset and hold the call button until the light turns purple. This will reset the headset and prepare it to pair up again. Once that is complete try pairing it back with your phone. If it still does not work, you might have to manually connect to the bluetooth headset from there. Go into your trusted devices on your phone. Select the bluetooth device, select connect. Hopefully that works. If not try calling 1-877-motoblu and ask for customer service and see if they can walk you through any other solutions.

Problem with Blackberry Pearl 8100

Place the unit headset back in pairing mode by holding the call button for 1 to 5 seconds until the light turns purple. Then open the boom. Then try to reconnect .

Headset no longer working

You need to remove the device from the phone directory. Turn off the phone and the device. Wait about a minute then turn on your phone. After the phone is ready for use, turn on your bluetooth and proceed to pair the device with your phone. The phone should recognize the bluetooth and you'll be able to add it once again to your list of blue tooth devices.
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