I just received my ipod touch today. I plugged it into my computer with USB cable. I registered this as a new device though itunes. Everything worked fine, it synched and I used it for about 1/2 hour. I turned off the unit for 2 hours. When I turned it back on, the apple icon appears and won't do anything else. I held down the home and on/off button until the logo went away and came back, the ipod still doesn't do anything. I restarted my computer and plugged in the ipod to synch it again with my library and the unit beeped and I got an error message saying, "itunes could not back up the ipod because a session could not be started with the ipod."
With this kind of trouble, should I just return it?
If that happened, then yes. then you could just buy a new one. but trust me, that's probably a defective ipod.
There are two things that you can do, apart from just sending it back. : )
A) Set it back to factory settings:
or
B) Do the following (I would only suggest this if the A. does not work)
Ahh, I forgot to mention - don't forget to use www.google.com to search for your problem before asking for assistance here! You just might be able to get a quicker answer. ^^;
Ahh, well hey, I'm sorry I couldn't resolve your problem and for the inconvenience of a lemon Ipod. ^^; I hope the next one you receive will be top quality.
Thanks for the wonderful rating on the solution I provided! But, if I didn't resolve the problem, don't be afraid to mark me down in the rating for that. = )
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Plug the iPod USB cable into the bottom of your iPod.
Plug the other end of the iPod USB cable into a free USB port on your Mac or PC.
Open the iTunes application by using the dock icon on a Mac or the start menu on a PC.
Click on the name of your iPod under the "Devices" list in the main iTunes window.
Click on the "Sync" button to create a connection between the computer and the iPod.
Click on the eject symbol after the syncing process is complete, and then unplug your iPod from the computer.
The lock code has been reset; when you go to disable the iPod again, you will be prompted to choose a new four-digit code.
hope this helps
Plug the iPod USB cable into the bottom of your iPod.
Plug the other end of the iPod USB cable into a free USB port on your Mac or PC.
Open the iTunes application by using the dock icon on a Mac or the start menu on a PC.
Click on the name of your iPod under the "Devices" list in the main iTunes window.
Click on the "Sync" button to create a connection between the computer and the iPod.
Click on the eject symbol after the syncing process is complete, and then unplug your iPod from the computer.
The lock code has been reset; when you go to disable the iPod again, you will be prompted to choose a new four-digit code.
hope this helps
Plug the iPod USB cable into the bottom of your iPod.
Plug the other end of the iPod USB cable into a free USB port on your Mac or PC.
Open the iTunes application by using the dock icon on a Mac or the start menu on a PC.
Click on the name of your iPod under the "Devices" list in the main iTunes window.
Click on the "Sync" button to create a connection between the computer and the iPod.
Click on the eject symbol after the syncing process is complete, and then unplug your iPod from the computer.
The lock code has been reset; when you go to disable the iPod again, you will be prompted to choose a new four-digit code.
hope this helps
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I tried all suggestions sent to me and the ipod is just not responding. The only thing it will do is show the apple icon. I have sent it back and ordered a replacement. I will keep the instructions to reset the ipod to factory from user "redemption" that gave me that info. Thank you so much everyone for trying to help with this. I just think I received a lemon. We are an ipod family, very familiar with the units, but this one was one I couldn't solve. thanks everyone.
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