Black cartridge not printing

Put new black cartridge in will not print, I reload it several time. will not print out black ink Color only

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Geraldine Watts

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390 Answers

Three things peggye: one you have bought a dud cartridge. It happens. Two: you did may not have removed all the protective tape or it is not a comapatable cartridge by mistake. If tow is not the issue, try 3 first before resorting to 1. Three: your printheads are blocked for black ink. Manually clean with proper cleaning solution, using cotton buds, right doen where cartrisge sits, and use a baby wipe (unscented to press firmly on bottom of cartridge where ink comes out. Put it back in. Print now. Post back if no good. Cheers, lilacgerry

Posted on Sep 03, 2007

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