My laptop cannot automatically pick up an IP address
Don't send it away.
To automatically get an IP addressed assign you must have the network adapter set to "Obtain an IP address automatically"
Check it from a command prompt
click on start | run| type in cmd to open a command window
type ipconfig /all in the command window and see if Autoconfiguration Enabled . . . . : Yes is in the list of information, if not follow the guide below to change it.
DNS service and DHCP service are not normally run on a person's computer, these are services that run on remote internet servers, local network servers or router/wireless access points, to name a few examples.
You need to verify that your network adapter's TCP/IP settings are set to automatically obtain an IP address.
Go to network connections and open the window.
Find your network adapter and right click once on it and select "PROPERTIES" at the bottom of the context menu list that appears.
Usually this will be labeled something like Local Area Connection.
Right click on it and select properties.
In the window that open you'll see several items with checkboxes, find the one labeled
Internet Protocol (TCP/IP), click once on it to select it and then click on the button "PROPERTIES"
Look and see if the bullet choice "obtain an IP address automatically is bulleted, if not click in the circle to enable the bullet.
While in that properties sheet, make sure that the item Obtain DNS server address automatically is also bulleted (selected)
Click OK, OK
click on START | RUN and type in the box cmd to open a command window
in the black command window type the command
ipconfig /all
you should see an IP address, subnet mask and default gateway along with lots of other IP info
see if you've got an IP address in the list. If not type the following in the command window
ipconfig /release
this will force the IP to release any address it is holding
then type
ipconfig /renew
this will force a renew of the address
C:\Documents and Settings\tolm4454>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : NAME OF COMPUTER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . :
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Cont
roller
Physical Address. . . . . . . . . : 00-19-B9-43-65-C3
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.53.0.148
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 10.53.0.254
DHCP Server . . . . . . . . . . . : 10.53.100.252
DNS Servers . . . . . . . . . . . : 10.53.100.195
10.53.100.136
10.23.100.22
Primary WINS Server . . . . . . . : 10.53.100.253
Secondary WINS Server . . . . . . : 10.53.100.252
Lease Obtained. . . . . . . . . . : Monday, March 16, 2009 12:22:20 PM
Lease Expires . . . . . . . . . . : Thursday, March 19, 2009 12:22:20 PM
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