Unable to print error message

Looked in printer for debris and considering on getting canned air to blow out the dust. Otherwise, checked the ink and all the recommended places for a paperjam. I'm hoping my last resort doesn't result in a mechanical problem. When turning it off/on (encouraging it to go thru its normal pre-use warm-up---meaning it sounds like parts are moving) it doesn't make any abnormal sound. Nor did it just before this problem. Like the printer a lot. BTW, it's been in use for about 19 months. Thanks.

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Geraldine Watts

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390 Answers

Have you tried a basic reset. Switch it off, unplug everything, all cables, all cords. Replug, switch on. try printing now.

Posted on Sep 03, 2007

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