Question about Brother MFC 420CN All-In-One InkJet Printer

1 Answer

Unable to print error message

Looked in printer for debris and considering on getting canned air to blow out the dust. Otherwise, checked the ink and all the recommended places for a paperjam. I'm hoping my last resort doesn't result in a mechanical problem. When turning it off/on (encouraging it to go thru its normal pre-use warm-up---meaning it sounds like parts are moving) it doesn't make any abnormal sound. Nor did it just before this problem. Like the printer a lot. BTW, it's been in use for about 19 months. Thanks.

Posted by WxMan on

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Geraldine Watts

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Have you tried a basic reset. Switch it off, unplug everything, all cables, all cords. Replug, switch on. try printing now.

Posted on Sep 03, 2007

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0helpful
1answer

Hi I have Brother dcp 350 printer. I have the error 46 unable to print/clean i cant get the printer back to normal functions. I have change the inks (all) and I am still get the same error message 46....

The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.

1. Remove all the ink cartridges from the machine
2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.

Note: if any of the other cartridges are low, empty, leaking or bulging replace them

3. Then turn off the machine and unplug it for 70 seconds
4. Plug it back it and wait for the insert cartridges message
5. Insert the cartridges and check to see if the problem is still there. If it is it means the print head has failed and in order to fix this the print head inside the printer needs to be replaced. The print head is the part of the printer that puts ink from the cartridges onto the page

Unfortunately this can sometimes cost more to replace then the machine itself.
0helpful
1answer

I am unable to copy, i keep getting the message "Unable to print 36"

The error message is an indication that the machines ink absorbers are almost full. The ink absorbers hold liquid and dried ink after it has been purged from the print head. These absorbers can control enough ink for the expected life of the machine.
10helpful
1answer

Brother MFC-465CN printer Error code 51 unable to print

Usually this is caused by a foreign object or debris under the printhead path, or under where the printhead "parks."

Unplug the machine. Open the cover. Check the printhead path for little bits of paper, push pins, paperclips, staples etc. Note the location of the printhead.

If the printhead is at the far left, gently slide it towards the center (do not force it). Look carefully under where the printhead was stopped for debris. Use a flashlight if necessary.

Close the cover. Plug in the unit. Try again.
1helpful
1answer

I keep getting error message 5100 how can I fix this

This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or other small debris. Check VERY thoroughly with a flashlight.

Get "canned air" at any computer or office supply store and blow the inside of the printer out as much as possible. Invariably, the debris will loosen up and come out.
1helpful
2answers

I am printing blank pages, I have no errors and plenty of ink.

Try this clean the head of the printer, through the menus on the servicing the printer. If that doesn't work take a compress air can, and becareful of not get the liquid stuff into the printer, by holding it straight blow it into the printer. It could be as simple as paper dust or dust on the head itself.
0helpful
1answer

Wont print with all new ink cartridges

If the error message is only "magenta/cyan low", it doesn't cause any error. The low message stays after replacing ink cartridges if they're replaced too early (before they're indicated as actually empty), it doesn't cause the printer to not work.
However, some other problem might be faulty, or there might be another error message. Try emptying printer queue and print from Ink Management -> Menu/set (twice) to check wether the problem is with communication from pc or if the printer actually is unable to print.
10helpful
3answers

No Paper Message- when the tray if full

When removing the tray - turn off printer -
insert try with paper - turn on printer -
you should notice the blue paper meter moving. fixed
1helpful
4answers

Ink system has failed

IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

0helpful
2answers

Error message

does it say an error after "unable to print",what lights? are all inks good?, is there any bits of torn paper inside where head and carriage side up and down?

 

 

3helpful
6answers

I keep getting an error message- unable to clean....I just bought and installed new ink cartridges, and the machine is still having trouble - I cannot print at all now. There seems to be no way to clear...

The waistinktank has to be replaced. DO NOT only reset the code but change the waistinktank! Otherwise ink will flow into the machine and will cause serious damages!!!!!!!! See link how to do that: http://www.fixya.com/support/t202485-cleaning
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