Kenmore Elite My top rack is not cleaning, but the bottom rack seems to be working fine. Has anyone else had this problem with a Kenmore elite?

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Anonymous Nov 05, 2007

im haveing the same problem. it seems that it not pumping the water hard enough. bottom does great.
Anonymous Nov 18, 2007

I also have the same issue. If anyone finds out the issue, please let us know.
Anonymous Feb 28, 2009

I have the same problem. top rack dirty- bottom rack clean.
Nothing clogging the drain area to restrict water flow - suggestion to check the "solenoid", so what does a solenoid look like, so I can checki t?

2 Answers

Anonymous

I also have this problem, and my unit is only about 1 year old. The bottom gets clean but the top does not. I cannot see anything clogged or stuck open.

I'd appreciate more possible answers.

Thanks

Posted on Jan 24, 2008

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833 Answers

This is a guess but worth trying:

First, check to see if there is any food material in the drain area. There is a screen which may be restricted. This will restrict water flow. Second, if that doesn't work, there is a solenoid which directs water from the pump to either the drain or to the wash nozzles. It is probably stuck part way. It may be cleaned. I once found a toothpick in one!

Posted on Dec 26, 2007

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