More than likely the user interface board that controls that portion of the machine is probably bad, or, worse case scenario the main control board which has the overall say so for the machine has gone out which isn't uncommon either. My best advice is if your going to do it yourself buy your parts from
www.repairclinic.com because of their return policy which you can return any part you bought even if installed/
If you need further help, I’m available over the phone at
https://www.6ya.com/expert/jason_4570d45317834dd3
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