I have just bought a new hp laptop and I cannot seem to get internet connection. How do I know if the wireless button is turned on. If it is turned on is the light red. When I turn it to the right or the left the light is still red. Can you please please help me
I had this problem, was using wireless internet one night and next morning the wi-fi light would not change to blue, whatever position it was in.
I sent the laptop back to the retailer ( Staples ) who sent it back to HP.
On return it had been fitted with new motherboard!!! Everything seems to work but i'm still concerned as to the high temperature the laptop get's.
Might be going back again !!! NOT VERY HAPPY !
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there isn't one, you need to connect to the internet ia a wired connection and update your drivers through windows update. i know it's telling you to turn it on but that isn't the problem , it's the driver. the one on the hp website doesn't work. once you've updated through wondows update and restarted you need to wait a few minutes then try connecting to the internet wirelessly. it should work
Generally all laptops with wireless built in have a shutoff button for the wifi connection. While you need the internet turn the wifi off. When you need to print, turn the wifi on, print then turn it off. It is not the best solution, but it should be a short term work-around. The other option is to attach the printer to your laptop with a cable (usb or otherwise). Turn the wifi off. Add more info to your request if this does not solve your problem,
Perhaps the printer is conflicting with the laptop by taking its "address" on the network...Do you know how to give your printer a diifferent IP address? Or your laptop? Its a bit complicated to explain but if you can make sure the laptops and the printer are all set to use "DHCP" then they should all each get an adress on your home network and work together.
In Windows Vista, click Start, Control Panel, Network & Internet, View Network Status and Tasks. Then view the status of your Wireless Network Connection and click details, if it says "DHCP Enabled" in there then your laptops are not the problem and should be sharing addresses.
You should be able to see in the printers control panel or by printing a self test page how its setup on the network, maybe it needs to be reconfigured while the laptops are turned on as well.
1. Go to Start, Control Panel, syetm.hardware, device manager. Under network adapters make sure your wireless is there. Note: there is a recall for HP laptops including the DV9000 because they eractically lose their wireless settings. If this is the case call HP tech support.
2. Assuming your wireless card is listed (not the 1394) and there are no red or yellow check marks we can now go back to control panel, network connections.
3. If wireless connection is not listed then click the task Create a new connection. This brings up Welcome to new connection wizard. At this point you should see a line that says to connect to a wireless network in range . . . If this line is there click this then select your SSID (network name). If this line is not there and you're sure the network switch is on and turned blue then you'll need to call HP.
I have an HP Pavillion dv9000, but they are similar.
Now if you are moving the Wireless switch on and off and the light stays red on both sides you probably have a dud of a wireless card. I had the same issue with mine at one point, what I did was get a hold of tech support, they mailed me a box with a prepaid shipping label to send them my laptop. They put in a new wireless card and shipped it back for free(of course it was still under warranty).
If you recently purchased this laptop you can usually log onto www.HP.com, go to the support section and do the chat with an HP tech or call 800-HP invent or 800-474-6836 24/7 and they will walk you thru the whole process.
But again just from your description, you have a dead air card. Call or online hp and have them fix it for you, especially if its still under warranty. If its not under warranty, then hit me back and i can give you a step by step on how to open up the laptop yourself and replace the card
on my hp the light is blue when switch is on. go to network and conn. and make sure ur wireless is turn off there. cause if my switch is in the on position and i turn it off hp wireless assistant the light will glow orange eventhough the switch is on . ? Just had an issue simular to this one, hope it helps.