Cannon MultiPass MP730 printer/scanner is offline

The printer said worng cartridge

GIVE A TRY AT Canon U.S.A. : Support & Drivers : Consumer & Home Office

You can open up the device and look inside. You'll prob ably find a jammed peice of paper or a paper clip or some obstacle inside jamming either the rollers or the track for the print head, or both.

Yes
The stop key is right above the start key.

tech support from cannon.

try getting the original driver software.

Your MODEL, CANNON Link  for instructions(Guides):
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=9035

Scanners scan a document in picture format(JPEG) dot per dot. Their are complete programs out ther that will scan a document and turn it into a text fine. They are far more expensive that just copy a picture of some words on a page, Typical scanner function. I hope I have explained it well.  

Hi - You can download the software from the link underlined in blue below:

Multipass MP730

Select Vista from the drop down menu.

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if you replace the black ink cart with an original one then it's the print head
Solution: Cleaning the Print Head - C555 / C560 / C635 / C530 / C545

Untitled Document Follow this procedure to clean the BJ cartridge print head:
1. Press 2. Press 3. Use or to select the [HEAD CLEANING]..
4. Press .
The MultiPASS cleans the print head.