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Palm z22 touch screen not responding touchscreen

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1 Answer

robin dusty graves

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The Z22 palm PDA is subjected to 3 points of failure. I got a used Z22 and discovered all 3 over the course of a few years. The touchscreen digitizer on the front is a plastic sheet on the top, and a glass screen on the bottom. Invisible layers of conductive paint are facing each other. Simply carrying the Z22 in your pocket, purse, briefcase, or even storing it in a drawer with pencils, staplers, rulers, etc., will, over time, deform the screen, and the damage is cumulative, so that the screen gets worse and worse. It is imperative to have a solid sheet of plastic or hard material over the screen at all times that you are not using it. Leaving the Z22 in direct hot sunlight will heat up and soften the screen, making the problem worse. Carrying the Z22 screen in your pocket on a hot day when you are sweating, will do the same. People report that the Z22 will work in a cool place like North New York, but the screen will quit, when they travel to Florida (hot). I have temporarily fixed the touchscreen by putting it in a ziplock, and sticking it in the freezer to shrink the top layer of plastic. That only worked twice. Then I use a hair dryer to heat the screen VERY hot, to shrink the screen - which worked very well, until I put it in a soft zippered camera case, which gently pushed the screen. Then I took the screen apart completely ( which no one has ever reported doing) and this worked amazingly well, -again- until I put it in a soft case that pushed the screen against the glass backing. I eventually replaced the touchscreen ($10 free shipping from China). All the information is on my tiny website at

http://kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

The Z22 is incredibly well designed, and after ripping it apart a dozen times, and carrying it around under extreme heat and freezing cold, I would have to give the original design team at PALM, 5 stars. Your data, on the device, even though the screen may be dead, is very safe, and unless you do a HARD RESET, the data is stored on permanent memory. I had problems with a weak and dying battery, which ALL Z22s are now experiencing, since the decades of time, even with a "new" in the box, sealed Z22 will have. Low glitches of power on the battery seem to cause the BlackScreen of Death, where the LOGIC circuits that control the ON/OFF/SLEEP etc. functions get out of sync, and the unit will not charge or turn on until ALL power is removed ( typically, after a few weeks the battery drains to dead ).

All these problems are discussed and solutions posted, with photos on my website. Also are discussions on what to do with the Z22, where to get parts, how to maintain the Z22, and how to get data off the device onto the new 64 bit WINDOWS computers...

Good luck. The Z22 was an amazing device in its day, and people report that there were a few software programs for it that have never been made since - hence, they still use it...

robindustygraves Sept 2014

Z22 PALM PILOT palm z22 touch screen not responding touchscreen - a75f3784-08d5-4a1b-85ae-67e479181e27.jpg b2146887-a4b6-43a4-931b-b0f34palm z22 touch screen not responding touchscreen - 12202c43-26c3-47df-a31f-bc94507b7482.jpguploads/images/12202c43-26c3-47df-a31f-bpalm z22 touch screen not responding touchscreen - fc737f81-6cb4-492d-b006-199c695a4776.jpg-a31f-bc94507b7482.jpg fc737f81-6cb4-492d-b006-199c695a4776.jpg

Posted on Sep 22, 2014

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4 Related Answers

Anonymous

  • 45 Answers

SOURCE: PALM Z22

Your problem might be a simple one. Hopefully so:

Run a business card around the edges of the screen between the screen and the plastic housing to see if there is any trapped dirt or other debri. If there is, it will hold down that point of the screen and prevent any further input. Be sure to remove anything you find.

Also, sometimes the screen protectors themselves will shift just enough to cause the same issue. Be sure it is not wedged tightly between the screen and case.

I hope this is it and helps!

Posted on Aug 29, 2008

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Anonymous

  • 448 Answers

SOURCE: can I hot sync z22 palm without the touchscreen?

The cable with the synch button is for the e2.

Posted on Jan 01, 2009

Anonymous

  • 448 Answers

SOURCE: touchscreen doesn't respond

Your digitizer has whacked. Has this been solved

Posted on Jan 06, 2009

Anonymous

  • 152 Answers

SOURCE: touch screen on Palm Z22 does not respond

http://www.palm.com/us/support/handbooks/z22/en/maintain.pdf

follow this document to do a hard reset...

Posted on May 27, 2009

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Palm Z22 touchscreen is not working

The Z22 is rock-solid in safely storing your data, but, because of the AGE of the Z22, it is subject to 3 common failures, and the screen is one of the most common. It is imperative to have a hard piece of plastic over the screen at all times to prevent anything from touching it.

I have a few tricks listed on my web page dedicated to maintaining, fixing, and interfacing your Z22. The page is at
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html


Try a few of the tricks. The worst that can happen is that the tricks do not work, in which case, you are exactly where you started in the first place, - nothing lost! If one of the tricks works, IMMEDIATELY get a cover for the screen to keep it working!
The screen is available for $9 U.S. free shipping, and is fairly easy to replace yourself with just a screw driver of the jeweler type.

good luck

robin dusty graves
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The touchscreen of my Z22 is broken

The Z22 is a bullet-proof device for securely saving your personal data, and full marks go to the team at PALM for its solid design. However, the AGE of the Z22, over the last decade, results in 3 problems - the batteries are all dying, and the delicate plastic touchscreen top layer is deteriorating - simply through AGE. When you say the touchscreen is "Broken", I would guess you mean that it does not respond to touch commands from the black plastic stylus that sits in the slot on the back, side, of the unit, when stored. I have never actually seen or heard of a screen that is physically "broken" - like the thousands of iPod, iPhone, Motorola RAZOR, and other touch screen phones that you see today, with cracks running across the broken GLASS. It "Could" happen that the glass screen under the top plastic touch layer is, actually "BROKEN", with the resulting cracks, but this is unlikely, since the trim around the screen is raised a HUGE distance, compared to today's touchscreens.
You can easily replace the screen for $9 if you wait for free shipping from CHINA, or, you can try a few tricks I learned on my Z22 over the years. I have put it in the freezer - which worked temporarily, heated it with a hair dryer - which worked temporarily, and peeled the top plastic layer off the screen- which worked temporarily. I have also replaced the screen with a new one. It is IMPERATIVE to put a hard plastic cover on the Z22 at all times- or you will eventually loose the screen again...
My Z22 page is at:
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

I hope this helps you to get your Z22 back up and running

have fun
good luck

robin dusty graves

Z22 PALM PILOT touchscreen-z22-broken-ngl0e1lc0ft3j10pmz4xzklk-1-0.jpg touchscreen-z22-broken-ngl0e1lc0ft3j10pmz4xzklk-1-1.jpg touchscreen-z22-broken-ngl0e1lc0ft3j10pmz4xzklk-1-3.jpg
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I had an issue like that myself. what I did was seperate the casing and remove the battery for about 10 seconds(reset) place the battery back in the unit, snap the case back together and power it back up. That should fix ya
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How do i fix the touch screen on my palm z22?

I am repeating a previous answer, since it covers most of the common problems :
The Palm Z22 is, I have found out, a bullet-proof design in regards to reliably keeping your valuable "DATA" safe over time. The Engineers at PALM really did a good job of Data integrity compared to many other devices. HOWEVER -- there are 3 common problems with the growing AGE of the Z22, 2 are with the dying batteries, and 1 with the years of wear and tear on the touch screen. The battery is a typical square, thin, modern Lithium battery, wired in with two wires ( + positive, red, and - negative, black ) that can be
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I have covered the topics of the battery problems, the data problems, the screen problems, and the disassembly, maintenance, and security, and how to get data off the unit, particularly to the new Windows Operating Systems that were developed AFTER the Z22 was no longer made. This is at
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
I have ripped apart the Z22 repeatedly, and posted pictures of the various steps to service these units. There are links to aftermarket software to transfer data, and examples of how to USE the Z22, for valid purposes. This should be a one-stop source for any information or troublehooting the Z22, for those who have the Z22 and want to keep it operating!
good luck

robin dusty graves
Z22 PALM PILOT
Z22 PALM PILOT fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-0.jpg fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-1.jpg fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-3.jpg fix-touch-screen-palm-z22-ngl0e1lc0ft3j10pmz4xzklk-4-6.jpg
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HI,
Here is a link to get you to the Palm support page. You can do a phone call to the but it will cost you $25. There is also a chat feature and that looks like it is free so hopefully that will help.
Best wishes.

http://kb.palm.com/wps/portal/kb/na/zire/z22/unlocked/supportservices/page_en.html
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Palm z22-Touchscreen wont work

The Palm Z22 is a very solidly designed device to reliably store your personal data, however, it is subject to 3 failure mechanisms, all related to its AGE of over a decade of use. The batteries are all dying - even in an UNOPENED, sealed, "AS-NEW" package, the battery is almost dead. The TOUCH SCREEN is a delicate stretched layer of plastic on top of a layer of glass. The top layer bends down a touches the glass layer, and invisible layers of "wiring", electro-deposited on the layers, touch each other. Over time, with air-pressure changes, heat and cold, and mostly objects pressing on the screen (such as carrying it in a pocket, purse, briefcase, or even leaving it in a drawer with pencils, paper, pens, staplers, etc.) , the top plastic layer deforms and touches the bottom layer, which renders the touch screen dead.
My page on the Z22 is at :
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html
and has tips and tricks on temporarily getting your screen working, as well as how to replace it yourself - $9 U.S. free shipping from China.
I hope that this helps you get your Z22 up and running again, and helps you to keep it functioning.

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robin dusty graves
Z22 PALM PILOT palm-z22-touchscreen-wont-work-ngl0e1lc0ft3j10pmz4xzklk-1-0.jpg palm-z22-touchscreen-wont-work-ngl0e1lc0ft3j10pmz4xzklk-1-1.jpg palm-z22-touchscreen-wont-work-ngl0e1lc0ft3j10pmz4xzklk-1-3.jpg palm-z22-touchscreen-wont-work-ngl0e1lc0ft3j10pmz4xzklk-1-6.jpg
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The Data on your Z22 is rock-solid safe, but unlike the answer that states to do a RESET- DO NOT ! The touch screen problem has nothing to do with resetting, it is a failure of the soft plastic top layer of the touch screen. There is a tiny, remote possibility that the logic circuits are out of sync and the touchscreen really is mixed up in a software state, and a SOFT RESET may reset the touch screen, but this is almost unheard of ( but does happen).
I have an entire page on the Z22 and how to maintain, repair and interface it. It is at:
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

I would suggest trying a few tricks listed on my web page, and see if you can get the screen to work again. It is IMPERATIVE to get a hard plastic cover over the screen to keep it working!

Please read over the information on the Z22 page.

good luck

robin dusty graves
Z22 PALM PILOT touch-screen-palm-z22-not-respond-ngl0e1lc0ft3j10pmz4xzklk-3-0.jpg touch-screen-palm-z22-not-respond-ngl0e1lc0ft3j10pmz4xzklk-3-1.jpg touch-screen-palm-z22-not-respond-ngl0e1lc0ft3j10pmz4xzklk-3-3.jpg touch-screen-palm-z22-not-respond-ngl0e1lc0ft3j10pmz4xzklk-3-6.jpg
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Touchscreen doesn't respond

Your digitizer has whacked. Has this been solved
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Can I hot sync z22 palm without the touchscreen?

The data on your old Z22 is very likely very secure, and the touch screen problem is very common - there are a few tricks to get the touch screen working long enough to transfer the data.
I have a web page entirely for maintaining, repairing, and interfacing your Z22 at:
kidbots.com/WEBADD/Z22_PALM_PILOT/Z22_PALM_PILOT.html

You can try these tricks, or just replace the screen for $9 U.S., since the screen only needs you take the unit apart and flip open a connector lock ...

I would strongly advise getting a solid plastic cover over your new Z22, since this is the key to keeping the screen working...

hope the information is of help to you

good luck

robin dusty graves


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