Question about HP Photosmart 2575 All-In-One InkJet Printer
I have a pc with windows vista home prem.i am using a bt home hub which works fine.the problem i have is after a few weeks of using the printer the printer icon vanished and now i cannot use the printer.i have tied to reinstall the drivers from the disk but when it gets to the final stage a red cross comes up saying it cannot load the drivers .my router sees the printer and both my kids laptops work and print fine via wi fi ,they also run vista.hp are no help as this has gone on for months and bt say its not them as the hub sees the printer.it insalled ok first time i fitted the printer so i no the virus/firewall is not blocking it .hp pinged the system and it found the printer but try as i might i cannot install the drivers please can you help
Barret, I tried this link but doesnt work for photosmart 2575. thats only for HP Photosmart C6180. thanks
Posted on Dec 10, 2007
Hi, I have a good news that this issue can be easily solved and HP has released a patch to fix the issue. Just download and install the patch below: =========== http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-54112-1&cc=us&lc=en&dlc=en&product=1153494&dlc=en&lang=en ============ IN the download page click on the download only button and save the patch to the computer and then install it to the computer in network that you are facing the issue with.. Once the patch is installed try to add the printer by searching it in network and then the issue will be resolved. Hope this will work for you. Regards Barret.
Posted on Sep 27, 2007
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