Kenmore side by side Model # 253,4450960

Your defrost circuit is working fine. It's the defrost drain that's clogged somewhere along the way.

Hello,


The water is from the melted frost of the defrost cycle. The drain at the bottom of the back wall of the freezer is blocked so instead of the water draining into the pan where it will evaperate,it's pooling on the freezer floor and freezing, in many case when the floor indent is full the water will leak onto the floor.By pulling the refrigerator out from the wall,there will be a tube behind the service panel on the right side when looking at it from the rear,that tube can be removed and cleared,then clear the nozzle it connects to inside the freezer.

I hope this helps you to stop the leak,
Gene

The water is from the melted frost of the defrost cycle. The drain at the bottom of the back wall of the freezer is blocked so instead of the water draining into the pan where it will evaperate,it's pooling on the freezer floor and freezing, in many case when the floor indent is full the water will leak onto the floor.By pulling the refrigerator out from the wall,there will be a tube behind the service panel on the right side when looking at it from the rear,that tube can be removed and cleared,then clear the nozzle it connects to inside the freezer.

I hope this helps you to stop the leak,
Gene

CK THE ICE MAKER WATER INLET TUBE IT MAY BE ICED AND CAUSING THE WATER TO RUN DOWN THE BACK / ALSO CK THE DRAIN IN BOTTOM OF FREEZER / A VERY COMMON PROBLEM . THIS WILL ICE THE BOTTOM OF FREEZER FLOOR AND RUN OUT ON FLOOR .. .. MM HOPE THIS HELPED ..

You can buy a kit from whirlpool. In the kit is a metal tab that mounts onto the defrost heater. It is long enough to go into the hole. When the heater comes on for defrost the heat transfers down to the hole and keeps it from getting plugged up with ice. Part number 819043

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

your drain line is clogged remove back wall and trow hot water in hole please unplug unit

you have drain problem

Check all water lines and water selonoid.

The drain is clogged. The drain is usually located inside the freezer on the bottom shelf to the rear. Use a meat baster and a solution of 1 tsp. baking soda and 2 cups of hot water-not boiling to unclog the drain. You probably also have about 1/2 inch of ice build-up on the bottom shelf. This will have to be removed first.