Brother mcf7220 will not print..says "cancel printing" "job cancel"
It keeps saying cancel printing and job cancel. Nothing happens when i press the 'job cancel' button. The computer's print que is empty. I think the problem started when i mistakenly send a print job to the brother printer/fax rather than another printer i have. It won't print anything at all..and i don't know how to get rid of this error message. Is there a way to reset the whole machine?
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If you are using xp click on start , then control panel, then printers and fax, double click and a small window will open showing all of your print jobs. Click on the farthest left item (on mine it says printers) then it comes with an option to cancel all print jobs, click that. I hope this helps. If that first item does not show it click on all of the options at the top till you find the one that says cancel all print jobs.
This error occurs when your printer is dealing with a particually complicated print job and cannot process it all. Try to reduce the complexity of your document or cut the print resolution. It may be worth trying to print the document in several parts if at all possible.
This is a common problem with Windows machines. If a print job gets corrupted in the print que it will stop and block all other jobs from printing. It will also block the job from being deleted normally. You have to stop the print que service and then delete the print jobs from the que. Here is a link to a full article that shows how to stop the que, delete the print jobs and restart the que to restore printing.
Try to press and hold Job Cancel button until a message Job Cancel (All) appears. Press OK to confirm.
If not working, the next is what I found in user manual:
Remove paper from the printer to stop it printing. Turn it on, if not.
Set Remote Access Code, if not already, pressing Menu, 2, 5, 2. Enter three digits - 1, 2, 3 - for example and press OK.
Dial your fax number from a telephone or another fax machine using touch tone. When your machine answers, immediately enter your Remote Access Code (these 3 digits followed by *). If you hear one long beep, machine is saying that you still have faxes in memory. Then you hear two short beeps, that mean the machine waits your command. Use the dial pad to press 9 6 3.
If you hear one long beep, fax messages have been erased from the memory.
This just happened to me! I found this fixya and it didn't help me. So I checked the status of the printer and it was trying to print some 3,000 envelopes, OOPS!!! Needless to say I cancelled the job but it still had to go through all of the pages before cancelling and finally stopped blinking!
This sometimes happens if a print job freezes before, or during the print. I would suggest two things. Open up your print que, which you should be able to access from the bottom right hand side of your screen in your task bar. Right click, and open print que. If there is a print job in the que that says printing, try to right click on the job and cancel it. If this does not work and you have not done so already, restart your computer and your printer! Go back into the que if you have to and if the job is still there, right click and cancel job again. Then, retry printing a something different from your printer. This should solve your problem.
My friend, the computer and printer do what you tell them to.
Jobs are sent from the computer to the print Que and are printed according to the instructions you have provided. This is a very long shot. I suggest you open the print Que and see if there are any jobs pending. Sometimes jobs get stuck and are waiting for manual instruction from you. If jobs are stuck there - cancel or delete them. In a few very unusual cases, they will not cancel nor delete. What I do in this case is I remove the printer from the system, reboot my computer and reinstall the printer. I don't think this is necessary in your case, however.
Find the printer icon on the bar at the bottom of your window ... to the right side. Click on it and the que will open up. If it is not there, there are no jobs pending - so - send a job to the printer which will cause the icon to appear.
I think your trouble is you are not sending the job that you think you are. Assure the file you want is open then print it from within that application for best results.
You have to empty the print que in your computer, You need to open print jobs and delete the job. otherwise you can turn the printer on and off several times while connected to your computer and it will eventually clear.