I am unable to charge my mobile ph either through the powerpoint or thein car charger. Both attempts to charge the phone came up with the same messages ... "unable to charge", once it even said "insert sim". I was able to make and receive calls....well that was before it went totally flat
"unable to charge", "insert sim".
is your phone been dropped or got wet? if unable to charge, when using a wall charger, try different outlets. if using onl one charger, tr different chargers. if it won't work, try other compatible batteries if you would get a charging message. if does not work, have your phone checked with a service center
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Check the contacts between phone and battery,
if necessary align or clean. Are
you using original Motorola charger? This solved my problem; I was trying to
charge it with one of those "universal" chargers. Hope this helps!
Your charger is faulty. If your phone is able to charge off of other sources (computer, car charger, another wall charger) Then, the charger needs to be replaced. Some mobile companies have a 90 warranty on accessories like the charger and battery. Then the mobile manufacture (Motorola) has a 1 year warranty on the charge and battery. I would check on that, and get those replaced.
you may need to have the usb charger port replaced....if that does not work try reflash the original firmware on the phone....for this to be done it is best that you take the phone to a mobile center close to you.