Cannot take out the ink cartridge out of the epson aculaser C1100

You must follow these steps to replace the toner cartridges:

1. Turn the printer on.
   
   
2. Open Cover A.
   
   
3. Push up the right levcannot take out the ink cartridge out of the epson - getimage.ashx?id=914&w=ridge.
   
   Remove the toner cartridge from the printer.
   
   Take the new toner cartridge out of its package and gently shake the toner cartridge as shown below.
   
4. Hold the tag and gently pull the toner seal upward and remove it.
   
   
5. Insert the cartridge all the way until it stops securely with the arrow mark on the top of the toner cartridge facing toward cover A.
   
   
   
   TIP: Hold the cartridge in the middle as showcannot take out the ink cartridge out of the epson - getimage.ashx?id=919&w=ently all the way through the rails. Make sure both sides of the cartridge are inserted at the same time. Keeping some pressure in the middle of cartridge until you hear a ‘click’.
   
6. Push down the right lever to lock the toner cartridge.
   
   
7. Close Cover A