I always plug in my USB cable and Olympus Master automatically opens but nothing happened this time. I tried opening the program myself and when I get to the transfer screen it says the device is not ready. I then tried doing it straight from Windows and it says the drive isn't formated. I've been using this camera for over a year with no problems but now I can't seem to get it to download. Any suggestions?
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has answered 200 questions.
An expert whose answer got voted for 20 times.
Re: Can't download my photos
Your memory card has a virus! try formatting using camera. make it a habit that whenever you reinsert the memory card in your camera format it first before taking shots, this will erase everything including virus! you may also try another memory card. Check also your pc, are you sure you didnt install any program recently? Some program installed may have conflict with another program like in your case.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When you connect the camera to your computer with a usb cable if you click on 'start' at the bottom left of your screen and the click 'my computer' .
The window that opens will show all the drives connected to you computer eg your hard drive (usually c: ) and your cd/dvd . If you open the other drives one will have all the pictures in .
Then just select them all by selecting 'edit' then 'select all' at the top left of the open window and then click 'edit' and 'cut '.
If you then open My documents and open the folder 'my pictures' ,then click 'edit' and then 'paste' at the top left of the window all your pictures will be copied to that folder.
Just to make it easier the camera will have come with a cd ,if you put that in the cd drive it will offer to install software ,if you accept and install it every time you plug the camera into the computer it will start the program and copy the pictures automatically.
try using a memory card reader that supports a xd card-very generic plug and play no software to load and computer should recogtnize card-if not open my computer and you will find new drive letters for card reader in there
No need for you to install any CD software because your camera will be recognized automatically as a removable disk when your computer has the following Operating Systems.
For transferring pictures with OS (Windows 98/XP/Vista/2000/MAC 9.2-10.3 ): - Turn off camera - Plug USB cable to camera and PC - Turn on camera - Connect to computer or printer will come out on camera screen - Select the desired one
- Press MENU/OK - "New Hardware Found" will be seen on the right lower corner - A window will pop out with various options - Example: "Open to View Files", "Copt to a folder"...
* If nothing like those mentioned above happened,
Double check through Computer Devices with Removable storage:
- Look for DCIM folder in any of the Removable storage
- Select 100sscam folder inside DCIM folder - Upon opening, all pictures will be viewed
Just try to make sure that you'll be using the USB cable supplied in the package and your PC does have good working USB ports.
First, let's get the obvious/simple things out of the way, just to be thorough :) : Power off the PC, leave ten seconds, power on again then try it.
Have you tried it with another USB cable Have you tried it on another USB port on the PC (if you've been using a front port, try a back one & vice-versa - they're often controlled by different chips).
Assuming none of those work, the most likely cause is a corrupted USB driver. To fix this: * Make sure the camera's USB cable is not plugged into the PC. * Uninstall the Olympus software (Camedia Master) if you have installed it.
Now delete the C5060 device as follows:
* Go to the Control Panel. Double click on System. Click on the Hardware tab and then click "Device manager".
* Go to the View menu and click "Show hidden devices".
*Scroll to the bottom of the device list and expand the USB list. You will see some USB Mass storage devices.
* Go through the list: double click on one, wait for its properties sheet to open and look at the Location. It will have something like:
Location 0 (C5060Z ).
Hit "Esc" to close the property sheet. If it was the right one, delete it (select it with the mouse and hit Delete). If it was the wrong one, proceed to the next one.
* Close Device manager.
* Reinstall the Olympus software if you are using it.
* Plug the camera's USB cable into the PC as usual. If all goes well, you'll get the "Found new hardware" message and it will proceed to reinstall the driver, following which all should be well.
Unless someone else on the forum offers something more specific, I'd be very tempted to borrow a USB cable from a friend and see if using that instead of yours works. (Doesn't have to be from an Olympus camera - anything that has the same connectors on - camera, MP3 player, etc lead will do).