Touch screen not responding
Hi, I have the HTC
touch from bell. I too had the same problem with my screen. It stopped
working completely. The phone is pretty much useless without the touch
screen working, there is only 3 buttons on the phone! Can't even dial
911... So I was pretty pissed when the screen stopped working. Like
others I searched the internet for answers and didn't really find too
much. I found that maybe tapping the four corners of the screen firmly
might work, but it didn't. Taking the protective cover off the screen
might work, didt't work. I tried updating the ROM, using the official
software from HTC website. I was able to update my phone, but my touch
screen still didn't work. Someone said something about some copper
connections inside the phone, need to be re-adjusted behind the screen
or something like that. So I willing opened the phone (only 4 hex
screws on the back) and took the front plastic cover off. If you look
closely, you'll see the front cover is plugged into the 'motherboard'
and you can simply unplug it. I unplug it and plug it back in, do a
restart of the phone (take battery out and back in) and still nothing,
screen doesn't work.
I noticed that on the front cover of the phone
(underneath) you can see the copper band of wires that connect to the
buttons and probably feeds the information from the touch screen to the
'computer'. I accidentally unplugged the wire (thought I broke it) but
was able to insert it back in. I put the the cover back on, put the
battery in, power up phone, BINGO! Touch screen works! What I did to
make it work? Not sure...
But for people with the same problem. Try this:
1) update ROM
2) Unplug and plug back in that little wire.
Its the red circle I'm talking about.