Olympus VN-4100PC  Digital Voice Recorder Logo
Posted on Apr 02, 2009
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Digital wave player wont pick up recorder when i plug it in

I have a vista 32 bit and a VN-4100pc recorder. I have downloaded all the files and updates that should allow me to take files off of my device. However, when I plug it in, the wave player still does not pick up on the device. I dont think my computer is recognizing that fact that I have plugged in the device. I never receive a message "found new hardware" from my computer. I really need to get these files off this recorder.

  • ee2k3 Apr 02, 2009

    The problem is when I install the files, found new hardware never comes up. When I go to device manager, there is no VNUSB device. When I go to add new hardware, I am not able to find any drives for the VNUSB device.

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1 Answer

Anonymous

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  • Master 919 Answers
  • Posted on Apr 02, 2009
Anonymous
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Joined: Dec 09, 2008
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Install a VN recorder on VISTA
*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.

  • Anonymous Apr 02, 2009

    At this point you may want to call Olympus Technical Support as they will be able to assist you to get the drivers loaded to the system and do some troubleshooting over the phone with you. Their telephone number is 888-553-4448 option 5 and then option 2

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My computer does not recognize ny recorder as an external device

Install a VN recorder on VISTA
*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.
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Unfortunately the VN-4100PC is not compatible with a Vista 64 bit operating system. It will only work with a 32 bit operating system of Vista. You may want to call Olympus customer service and see if they can do an exchange for you to a VN-3200PC or a VN-5200PC as these recorders are both 64 bit compatible. Their telephone number is 800-622-6372 option 2 and then option 3. They are open from 8:30 am - 7pm EST.
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Drivers for Olympus VN-4100PC Digital Voice Recorder.

There are many steps in installing Digital Wave Player on VISTA, it is important to follow every step since installing Digital Wave Player on VISTA is dependent on this process.
Install a VN recorder on VISTA
*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.
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There are many steps in installing Digital Wave Player on VISTA 32 bit operating systems only, it is important to follow every step since installing Digital Wave Player on VISTA is dependent on this process.
Install a VN recorder on VISTA
*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.
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There are many steps in installing Digital Wave Player on VISTA, it is important to follow every step since installing Digital Wave Player on VISTA is dependent on this process.
Install a VN recorder on VISTA
*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.
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I cant download any files

There are many steps in installing Digital Wave Player on VISTA, it is important to follow every step since installing Digital Wave Player on VISTA is dependent on this process.
Install a VN recorder on VISTA
*************************
1. Make sure the device has been uninstalled in device manager
2. Make sure the old version of digital wave player is uninstalled.
{Delete Temp files in Internet Explorer --Tools--Internet Options --Delete Files-- Delete offline content--OK}
3. Install digital wave player (The newest Version).
http://www.olympusamerica.com/files/DigitalWavePlayer.zip
4. Install the 2.1.4 vista update
http://olympusamerica.com/cpg_section/software_results.asp?id=1291&os=w
5. Restart the computer.
6. Plug in the VN recorder to the USB port and turn the recorder on.
"Found new hardware" will appear,
7. install automatically.
This may fail, if you see VNUSB device, skip the final steps and proceed to Digital Wave Player to Download files from the Digital Voice Recorder.
If you will see "Other devices" listed in Device manager with "digital voice recorder" underneath it.
8. Right click on the "digital voice recorder"
9. Select update driver from the pop up menu.
10. Choose the browse computer Option
11. In the next window browse to the location that you downloaded the Digital Wave Player application to
12. Click Next
A security warning window will open,
13. Choose "install anyway" and the device will install.
When successfully installed you will see the "other devices" disappear and a VNUSB device with a "VN series device"
underneath it appear at the bottom of the device manager list. There will be a blue question mark next to the device. At this point you can close the device manager and the properties window and open Digital Wave Player. You will see the recorder listed underneath the recorder folder and be able to download and use the program normally now.
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I cant download any files

Hi guys
I had the same problem with Windows vista and here is how I got my VN-4100PC to work.

1. Download and install digital wave player file from: http://www.olympusamerica.com/files/digitalwaveplayer.zip
2. Vista updates can be found on: http://www.olympusamerica.com/cpg_section/cpg_support_downloads.asp?id=1291&os=w

This do the trick!

K
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