Question about Motorola Mobility Moto Q

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I can't send or receive pic messages ''please help''!!!!!!!!1

I got my moto Q from a local retailer and it does everything but picture messages what should i do i allready took it one back

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  • Muesh Apr 07, 2009

    I have a motorola Q as well and it's been flashed over to Cricket but they said sence it's a smartphone that I am unable to send pictures text and use the web.
    Channon.


  • Anonymous May 11, 2010

    Do'es your cell plan support pic sending and recieving?

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Windows-based devices, from my understanding, can not send/receive pic messages without a seperate program installed. Depending on your phone service provider, picture message receiving/sending is internet based. There are several programs online that allow you to receive the pic messages directly to your phone, the one that I use is sMMS, i believe, and its only 5 bucks to get the full version. I recommend that program, but there might be others out there that are cheaper/free.

Posted on Apr 10, 2009

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6ya6ya

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Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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