Here is HP's document on how to fix error:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&lc=en&dlc=en&cc=us&product=3560280&rule=26595&lang=en
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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I have the same problem: Oxc19a0023 and a message that tells me to turn the HP Photosmart C5380 All-in-One off and then on again. Don`t know how ti solve this problem....
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