Printer my printer installation disk says it is compatible with windows 98se, me, xp. My laptop has windows vista. can I not use it with my laptop?

Anonymous Nov 07, 2007

how do i downlode the printer

how do i downlode the printer
Anonymous Jan 01, 2008

I am very disappointed when I contacted the HP Help line to assist me with the installation of my HP F340 printer with my new computer with Windows Vista. I was given the run around by an automative service then when a live person came on the telephone he took me through a nightmare of information and then wanted to charge me a fee when I simply needed assistance with the CD for installation. I will never purchase an HP product again.

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Geraldine Watts

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Obviously you have already tried to without success or else you would not be posting to this site. The answer is two-fold unfortunately. Sometimes manufactures cannot keep up with tech changes in OS and there is a driver update lag. If you did try to no avail, it means the install disc/driver is not updated enough to be compatable with vista. You have two choices. Run xp on your laptop instead of vista or go to Hewlett Packard web sit (google it) and go to download section. Download the update driver that is vista compatable if there is one available. Now, install the printer on you laptop using this new driver. Back it up on disc to avoid losing it and having to download it again.

Posted on Sep 01, 2007

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