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Anonymous Posted on Apr 02, 2009

My picture is a bunch of horizontal grey lines up

My picture is just a bunch of horizontal grey lines up the screen...however the sound works fine. I can even play cds or open the tray if I guess right in the menue screen, but can't get a normal picture.

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  • Contributor 58 Answers
  • Posted on Apr 02, 2009
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Joined: Apr 01, 2009
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First, try unplugging the AV cable and hooking it back up. If that doesn't work then your graphics might be going out, which is another one of the 360s more common problems. If you still have your warranty, then you can send it in and they'll fix it free of charge, but if not you'll have to pay. There are also tutorials online that show how to fix different problems if you have the technical know-how.

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