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Question about Canon i9900 InkJet Photo Printer

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Canon i9900 blinking three orange / jam

Does ANYONE know how to fix a Canon i9900 that blinks 3 orange lights, indicating a paper jam. I have taken this thing apart and there is no paper in it. All the sensors are there and not broken.????? I performed the waste tank reset with no change.

Posted by Anonymous on

  • 5 more comments 
  • Anonymous Nov 13, 2007

    Canon Repair Shop could not fix it and they claim that they never had this problem with others and were puzzled that I am the only one?

    I took the cover off permanently and the incorrect jamb error message never occurred again (6 months). I was tired of resetting the printer during batch printing (Dozens of times since the past year, 1st year no problem). The repair shop claims my machine might not be aligned and my machine is a one-of-a-kind problem?!! My printer is in a pull-out drawer to keep the dust off.

  • comm Nov 30, 2007

    I have a similar problem - is there any other solution.

  • mrsabelard Dec 11, 2007

    Paper gets jammed on right side where paper feeds out. How do I fix it?

    I also do not know how to do the ink waste tank thing.

  • BVdarren Mar 24, 2008

    How do i change the ink waste absorber. Warning keep coming up and the only solution i have found is to press the button to feed it through (only a temporary solution),

  • naikedo Mar 27, 2008

    How do I take the lid (cover off) to get to my ink cartriges? Is it possible the ink ran out and it stopped at the edge of the printer, where I can't reach it?

  • perryn07 Apr 29, 2008

    Error No. 1300. Paper Jam. There is no paper in the printer yet it keeps saying this. Full ink tanks. ?????

  • Anonymous Jun 28, 2008

    When turned on the i9900 printer goes throught the start up routine. Then the jamed printer, blinks green and then blinks orange eight times, appears. I have read the manual and managed to feed only one sheet of 8 1/2 X 11 inch sheet of paper through which shows there really isn't a paper jam.




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I had the same problem with my i9900 - 3 orange flashes on the the error light (Paper Jam) and yet I could slip a sheet of paper in and it would feed through OK. My problem is that the SPRING on the PAPER SENSOR had come off, leaving the sensor in the where it would be if there was a paper jam.

You have to REMOVE the main cover of the printer to find and fix this problem You have to find all of the release points (look for triangles on the plastic covers) where you insert a small tool/screwdriver to (1) press 1 release each side & remove the 2 silver end panels, (2) press 1 release to remove the control switch & carefully disconnect the two connectors inside. Start with the triangle rlease on the lower front left of the main cover, then 1 on the left side, 3 on the back, 1 on the right side, and finally 1 on the lower front right side and gently lift the whole cover off.

You can then look inside with a flashlight from the top rear just behind the left side paper feed roller and see a small switch which pivots when paper is fed through the printer. Feed a sheet of paper and see if the spring is returning it to the normal (no jam) position. I used a long pair of tweezers to reach inside and slip the spring back into its normal position which is behind the small slot on the far right side of the switch. No pictures, but it should be intuitive where the spring should go. Once reinstalled, the switch will move back to the normal position and your paper jam should be fixed.

This SAME MECHANISM is also used in a number of other Canon i & ip series printers so this general approach to fixing this in other models could be the same - (1) remove the cover, (2) locate the switch, and (3) put the spring back into the correct positiion.

Posted on May 03, 2009



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Just had the same problem with said Paper Jam but didnt have paper in i unpluged it and left unpluged for about 30 min and now its printing just fine!!!
hope this helps!

Posted on May 08, 2012


Geraldine Watts

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Uninstall it and reinstall it, hopefully it will reset itself then.

Posted on Sep 09, 2007

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Related Questions:


Why does ptinter blink orange 3 tmes and greenonce

Three orange flashes generally means there is a paper jam or paper fragment in the print path or paper feed. Search carefully as it may be an ink soaked wad crammed into the cleaning station.

Canon i9900, orange light blinks 5 time upon start and continues to blink the same

This error mean "the print head is failed".You need to replace the print head.It's part number is QY6-0055.

Blinng orange light

Answer Part 1 of 2

An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take appropriate action.
Two flashes: Out of paper or paper feed error
Reload the paper correctly and press the RESUME/CANCEL button.
Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.
See Paper Jams
Four flashes: Ink tank is not installed properly
Open the Print Head Cover and check whether an ink tank is installed. If an ink tank is installed, push the button of the ink tank, and reinstall the ink tank properly.
Five flashes: No Print Head installed, or Print Head failure
Install a Print Head.
When the error continues, contact a Canon service representative.
Eight flashes: Waste ink absorber almost full
Ink used for cleaning is absorbed in a waste ink absorber placed in the printer. Eight flashes indicate that the waste ink absorber is nearly full. Press the RESUME/CANCEL button to cancel the error so that you can continue printing.
If this error occurs, replacement of the waste ink absorber and maintenance of the printer are required. Canon recommends to contact a Canon service representative as soon as possible. Once the waste ink absorber becomes completely full, it cannot be printed until the Waste ink tank is exchanged.

Nine flashes: A specified period of time has lapsed without receiving a response from a digital camera or digital video camcorder / The digital camera or digital video camcorder connected is not compatible with this printer

I have a flashing orange light, flashing three times then the power light(green)blinks once, before the three flashes of orange again. I know this indicates a paper jam, but there is no jam. How do I...

You can't reset except by removing paper scraps. Try using an index card and gently push it backwards thru the rollers where the paper comes out to be printed. There are gears on the left side you can rotate to push the card to remove scraps.

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The alternate flashing of orange and green indicates a service call error, something that needs to be taken into a canon authorized service facility for repair. 4 alternate blinking of these lights indicates a problem with the purge unit, most likely requiring replacement.

"Paper Output Slot Jammed" Canon Pixma iP4300

These printers are FULL of very sensitive sensors, and chances are that one of them may have a small piece of paper blocking them. If you can get the covers off by finding the "Triangle" arrow markers, you can inspect all these sensors.

Good luck!!!

Canon i950 won't print

try this Probably your waste ink counter. Should be cleaned or replaced before resetting but usually you can get away with resetting once.
1. Start with printer OFF
2. Hold down RESUME and then hold down POWER
3. Release RESUME
4. press RESUME twice, then release POWER
5. let green light blink until printhead has finished moving.
6. Select functions below with RESUME, execute with POWER

0 presses - green light - Test Print (exit service for i960)
1 press - orange light - EEPROM info print
2 presses - green light - EEPROM initialise
3 presses - orange light - reset waste ink counter.

one by one
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