Here's the problem:
When I turn the unit on, it always switches over to the "drying grid" mode, where it stays. It never finishes drying the grid and never goes back into operational mode.
I've cleaned the grid thoroughly, as well as the wires and the unit as a whole. The grid is completely dry.
Any hints or clues as to why it keeps thinking the grid is wet? How do I get it to function properly?
Thanks!
Same problem. Drying grid light stays on. Completely cleaned and re-cleaned everything.Same problem. Drying grid light stays on. Completely cleaned and re-cleaned everything.
AnonymousNov 12, 2007
When I turn on my Hybrid GP unit it starts making a popping sound and then goes into drying mode. After the drying mode it makes the same popping sound and the "attention required" led lights up. It ran just fine up until the last cleaning.
-PaulWhen I turn on my Hybrid GP unit it starts making a popping sound and then goes into drying mode. After the drying mode it makes the same popping sound and the "attention required" led lights up. It ran just fine up until the last cleaning.
-Paul
AnonymousNov 18, 2007
Same problem. Drying grid, then "attention required" button. I'm thinking that I wasted money on this productSame problem. Drying grid, then "attention required" button. I'm thinking that I wasted money on this product
Even when the unit is clean through out and completely dry, it switches over to the "drying grid" mode then eventually stopped after about 30 mins. I'd like to find out how much does it cost to fix it.
Purchased in March 2006, the unit worked well until June 2007, just 3 mons past the 1-yr warrenty! My other SI Ionic Breeze, a lower cost model, is still running well after 6 years.Even when the unit is clean through out and completely dry, it switches over to the "drying grid" mode then eventually stopped after about 30 mins. I'd like to find out how much does it cost to fix it.
Purchased in March 2006, the unit worked well until June 2007, just 3 mons past the 1-yr warrenty! My other SI Ionic Breeze, a lower cost model, is still running well after 6 years.
I also have the same problem. I've tried to clean multiple times with the same result. So far customer service has not responded to my emails on how to resolve.I also have the same problem. I've tried to clean multiple times with the same result. So far customer service has not responded to my emails on how to resolve.
AnonymousJan 26, 2008
Same thing - support told me to blow out all dust - which I did thoroughly. Same behaviorSame thing - support told me to blow out all dust - which I did thoroughly. Same behavior
I have the same problems with it always going to the drying cycle and the popping sounds (to me they sound like some type of electrical short, any danger there?) I spoke with SI's customer sevice, they don't repair but suggest you buy a new collector grid $60, which is on back order, with no new delivery date available, (who could want so many?) Also no mention of a three year replacement policy as noted by another responder to this issue, as a side note the problems with their air cleaners are so bad they have a direct link from the telephone directory! and you might also note they are involved in a class action law suit for the ionic breeze models. Maybe we should get together with joint complaint letters to the to the company ? [email protected]I have the same problems with it always going to the drying cycle and the popping sounds (to me they sound like some type of electrical short, any danger there?) I spoke with SI's customer sevice, they don't repair but suggest you buy a new collector grid $60, which is on back order, with no new delivery date available, (who could want so many?) Also no mention of a three year replacement policy as noted by another responder to this issue, as a side note the problems with their air cleaners are so bad they have a direct link from the telephone directory! and you might also note they are involved in a class action law suit for the ionic breeze models. Maybe we should get together with joint complaint letters to the to the company ? [email protected]
We bought two of the Hybrid GP because we had previously bought the ionic breeze and liked it very much. The GP's have been a great big BUST. We clean them, and clean them, and clean them. We leave the units out to dry for days and still they work for about 2 minutes and the drying light comes. We sent the grids back in to be serviced and that did no good as well. They have sat unplugged for about a year. Every time a walk by one I get angry. I'm about ready to put them in the trash after I take a hammer to them.We bought two of the Hybrid GP because we had previously bought the ionic breeze and liked it very much. The GP's have been a great big BUST. We clean them, and clean them, and clean them. We leave the units out to dry for days and still they work for about 2 minutes and the drying light comes. We sent the grids back in to be serviced and that did no good as well. They have sat unplugged for about a year. Every time a walk by one I get angry. I'm about ready to put them in the trash after I take a hammer to them.
AnonymousJun 01, 2008
Same problem sometimes switches from drying grid to attention required, duhSame problem sometimes switches from drying grid to attention required, duh
I cleaned it and it gave me the drying grid. While it was running, I took the grid out and put it back in and it started to pop and run normally. Just lucky I guess. We will see how long it lasts.I cleaned it and it gave me the drying grid. While it was running, I took the grid out and put it back in and it started to pop and run normally. Just lucky I guess. We will see how long it lasts.
I had this issue too and what I did was, used steel wool to VERY very gently scrub the ionizer wires, and voila, it was fine!I had this issue too and what I did was, used steel wool to VERY very gently scrub the ionizer wires, and voila, it was fine!
You can't post conmments that contain an email address.
I had the same problem with my GP. It has worked great for four years and only recently seemed to get stuck in this drying cycle. I cleaned the grid many times, cleaned the wires, cleaned the whole unit as much as I could to no avail. The trick: You need to clean the two metal prongs and surrounding area that insert into the bottom of the grid, when you inserrt the grid. they are sharp like nails, so take care. Use an alcohol based cleaners and clean the prong and around each base. This fixed the problem for me and she's back up and running well.
I found the voltage multiplier was the problem. The black module with the two spikes that the grid sits on. I had a spare unit for parts, and replaced the module... Problem solved. Now does anyone know where you can buy spare parts ?
I found a fix. in the back are these metal strings that run along the unit inside. Take the back cover off and you'll see the strings and they may be caked with rust. I took a few piece of cotton and some rubbing alcohol to clean the strings. (Be careful not to break them), After all the white residue was removed, I turned it back on, It sparked a few times at first and went red. I tried it again and several sparks again, but after that, it started working again!!! See if that helps
I just had the same problem, saw that it was a big issue and decided to "go for broke" to fix it. I took care to notice exactly which "blade" was causing the spark and tried wedging it with paper, plastic, rubber; all to no avail. Then I decided what the heck, I took a pair of needle-nose pliers and ripped out the metal blade at the bottom where the spark was occurring and folded it back against itself so that it was no longer "seated" into the bottom of the unit where the sparking was occurring. I took care to bend the parts back in line with the blade so that lined up and could be removed and replaced into the unit without scraping anything. When I put it back in, there was one last "spark" then, voila; it was fixed - no more "drying" indicator, it's working again!!! Please let me know if it works for you too.
This totally sucks. My Hybrid GP is useless. Same problem as Bull Man. I can't believe I was such a ****** to spend so much money on a piece of garbage. No wonder Sharper Image is out of business!
I posted my problem here on Nov. 26, 2007 and haven't found any new information on repair. While doing Christmas shopping, I learned that Sharper Image has a 1-yr warrenty and a 3-yr replacement guarantee for product with original cost under $500. The replacement costs for the same "refurbished" Hybrid GP model is $49.95. Considering the failure rate for Hybrid GP and difficulty in getting repair info, I exchanged for a less costly model, Quandra, to off set the replacement cost. Mostly, I chose the Quandra for its ease in maintenance as I don't plan on going back for another replacement! The Quandra has only 3 blades to wipe, not multiple hard-to-reach slots.
Replacing the unit was quick and easy. I took the borken unit back to the Portland, OR store, where I made the purchase with no receipt. The sales person pulled up the transaction and verified that the unit was purchased by me within the last 3 yrs. I walked out the store with a "refurbished" model of my choice. I didn't pay any additional amount and am very happy with the Quandra.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There is always the possibility that the main control board has failed in that unit. The unit generates very high voltage and negative charges that leave the grid to trap small particles. With that in mind the board can accumulate a static charge and be ruined. Can you run it? I would not. There are cases where units similar to yours have caused fires.
I never unplugged any when cleaning, I just turned it off with the switch. Could be that the collector blades are not dry when you put them back in the unit.
try cleaning the grid blades with a scotch brite pad and clean the corona wires very gently with light grade sandpaper. this worked on one of my units.
I
have the same problem and haven't been able to fix it.However, others have had the same problem and
have posted their solutions.The
sizzling sound is caused by electrical arching between the plates and one or
both of the two tungsten wires that are run parallel to the plates (if you turn
off all the lights and wait for your eyes to adjust to the dark before turning
on the Ionic Breeze, it's a pretty cool light show!)Here are things found by others to cause the
arching and what they did to fix the problem:
--dirt, lint, or tiny hairs
stuck somewhere (usually towards the top or bottom of the plates or wire,
and maybe in the grid contact points).Clean it better.Using
canned air can help blow out the problem.
--water droplets.Make certain there is no moisture
anywhere when you put the grid (plates) back in.Using canned air can help dry hard to
reach areas.
--burn marks or melted
plastic.These indicates a short
circuit.Says dnewcombe1: "There is a
feeler bracket that guides the two rear thin wires while the cartridge is
being inserted. This "feeler" can melt and become disarranged."You can't fix this issue.
--build up on the ionizing
wires.Clean them.It's hard.I took mine apart and used steel wool.
had the same problem, sparking in the lower section. i cleaned the grid blades on the filter with a scotch brite pad thoroughly in the area that was sparking and cleaned the corona wires inside the back of the unit gently by rubbing with light grade sandpaper. the unit runs like new. give it a try.
hi,
Sparking, popping, hissing or crackling sounds coming from your Ionic Breeze air cleaner are all signals that it's time to clean your machine. Once you've cleaned the collection grids inside the Quadra, the disruptive sounds will disappear
how to clean
Turn off and unplug your Ionic Breeze Quadra.Grasp the horizontal handle on top of the air cleaning grids--this is in the very center top of your Ionic Breeze Quadra--and pull the grids straight up out of the casingWipe the metal grids down, inside and out along the entire length, with a clean damp cloth. You may need to use more than one cloth if the grids are very dirty.Go back over the grids with a clean dry cloth to remove any water and remaining dirtPut the grids aside on a clean, dry surface and grasp the body of the main Ionic Breeze casing unit in both hands.Flip the casing unit upside down, then right side up, five or six times. You should hear a small bead sliding back and forth as you do this. The bead is cleaning interior elements concealed in the casing; if you don't hear it, your unit may be in need of repair.Place the casing unit back on its base, orient the grids so that the handle slopes in the same direction as the top of the air purifier, then carefully slide them back down into the machine.
The solution drgoff provided ( the guy that used to work for Sharper Image ) actually did the trick !!!! Super excited to have this unit working again , thanks drgoff
I had the same problem and could not find an answer anywhere. So here's what I figured out. The small wires running from top to bottom just inside the cover are your problem. Not the metal grid with plates that you can remove. The buzzing sound you heard is the resistance one or more of the wires is causing. The resisitance tells the pc board that your grid must be wet and therefore the unit goes into drying mode. I replaced my small wires and my unit is working better than ever. The wire is .005 diameter( important so that you keep the same resistance flowing to the pc board) and can be purchased at any good suppy house. I have since repaired another unit with an even simplier fix. I took the unit into a dark room and then turned it on. Watching the grid I could see the wire arching that was causing the resistance. Unplugged the unit, turned it over and with a flat head screw driver pushed the wire off its base connedtion. Turned the unit right side up and removed the wire from its top support. The unit works fine without the troubled wire. Hope this helps.
I had the same problem with mine, it would start then go into drying mode. I got it to work properly by smacking it around for about a week then it went back to it's lil tricks with drying mode again. After trying just about everything short of using it for target pratice, I made sure it was clean and dry then I turned it to the Medium setting, pressed the power button waited just a second for the fan to go into the meduim fan level, then I pressed the power button again holding it in before it went into the drying cycle, while I held the button, (don't release) I wadded up some tape to keep the button depressed then I put some tape over that to keep it that way. It works perfect! Note, mine never had any crackling issues to begin with, just the drying cycle thing so use this suggestion at your own risk. Good luck!
I have a sharper image ionic breeze hybrid gp that ran fine for years unitl it recently started sparking / arcing at the base of the grid blades and always in the same spot. I cleaned it several times but the sparking always came back and the unit went into either "drying grid" or "attention required" mode. The solution I found was to stand the removable grid in 2 inches of Pine-Sol cleaner 50/50 diluted with water for 24 hours then brush again with the cleaning brush and hot water. Presto! No more sparking.
Same problem. Drying grid light stays on. Completely cleaned and re-cleaned everything.
When I turn on my Hybrid GP unit it starts making a popping sound and then goes into drying mode. After the drying mode it makes the same popping sound and the "attention required" led lights up. It ran just fine up until the last cleaning.
-Paul
Same problem. Drying grid, then "attention required" button. I'm thinking that I wasted money on this product
Even when the unit is clean through out and completely dry, it switches over to the "drying grid" mode then eventually stopped after about 30 mins. I'd like to find out how much does it cost to fix it.
Purchased in March 2006, the unit worked well until June 2007, just 3 mons past the 1-yr warrenty! My other SI Ionic Breeze, a lower cost model, is still running well after 6 years.
Same exact problem. Can't we get the manufacturer to fix this issue?
I also have the same problem. I've tried to clean multiple times with the same result. So far customer service has not responded to my emails on how to resolve.
Same thing - support told me to blow out all dust - which I did thoroughly. Same behavior
I have the same problems with it always going to the drying cycle and the popping sounds (to me they sound like some type of electrical short, any danger there?) I spoke with SI's customer sevice, they don't repair but suggest you buy a new collector grid $60, which is on back order, with no new delivery date available, (who could want so many?) Also no mention of a three year replacement policy as noted by another responder to this issue, as a side note the problems with their air cleaners are so bad they have a direct link from the telephone directory! and you might also note they are involved in a class action law suit for the ionic breeze models. Maybe we should get together with joint complaint letters to the to the company ? [email protected]
We bought two of the Hybrid GP because we had previously bought the ionic breeze and liked it very much. The GP's have been a great big BUST. We clean them, and clean them, and clean them. We leave the units out to dry for days and still they work for about 2 minutes and the drying light comes. We sent the grids back in to be serviced and that did no good as well. They have sat unplugged for about a year. Every time a walk by one I get angry. I'm about ready to put them in the trash after I take a hammer to them.
Same problem sometimes switches from drying grid to attention required, duh
Same problem so far nothing recommended fixes it
same issue
I cleaned it and it gave me the drying grid. While it was running, I took the grid out and put it back in and it started to pop and run normally. Just lucky I guess. We will see how long it lasts.
I had this issue too and what I did was, used steel wool to VERY very gently scrub the ionizer wires, and voila, it was fine!
×