Unit seems stuck in the "drying grid" mode

Same problem. Drying grid light stays on. Completely cleaned and re-cleaned everything. Same problem. Drying grid light stays on. Completely cleaned and re-cleaned everything.

When I turn on my Hybrid GP unit it starts making a popping sound and then goes into drying mode. After the drying mode it makes the same popping sound and the "attention required" led lights up. It ran just fine up until the last cleaning.



-Paul When I turn on my Hybrid GP unit it starts making a popping sound and then goes into drying mode. After the drying mode it makes the same popping sound and the "attention required" led lights up. It ran just fine up until the last cleaning.

-Paul

Same problem. Drying grid, then "attention required" button. I'm thinking that I wasted money on this product Same problem. Drying grid, then "attention required" button. I'm thinking that I wasted money on this product

Even when the unit is clean through out and completely dry, it switches over to the "drying grid" mode then eventually stopped after about 30 mins. I'd like to find out how much does it cost to fix it.



Purchased in March 2006, the unit worked well until June 2007, just 3 mons past the 1-yr warrenty! My other SI Ionic Breeze, a lower cost model, is still running well after 6 years. Even when the unit is clean through out and completely dry, it switches over to the "drying grid" mode then eventually stopped after about 30 mins. I'd like to find out how much does it cost to fix it.

Purchased in March 2006, the unit worked well until June 2007, just 3 mons past the 1-yr warrenty! My other SI Ionic Breeze, a lower cost model, is still running well after 6 years.

Same exact problem. Can't we get the manufacturer to fix this issue? Same exact problem. Can't we get the manufacturer to fix this issue?

I also have the same problem. I've tried to clean multiple times with the same result. So far customer service has not responded to my emails on how to resolve. I also have the same problem. I've tried to clean multiple times with the same result. So far customer service has not responded to my emails on how to resolve.

Same thing - support told me to blow out all dust - which I did thoroughly. Same behavior Same thing - support told me to blow out all dust - which I did thoroughly. Same behavior

I have the same problems with it always going to the drying cycle and the popping sounds (to me they sound like some type of electrical short, any danger there?) I spoke with SI's customer sevice, they don't repair but suggest you buy a new collector grid $60, which is on back order, with no new delivery date available, (who could want so many?) Also no mention of a three year replacement policy as noted by another responder to this issue, as a side note the problems with their air cleaners are so bad they have a direct link from the telephone directory! and you might also note they are involved in a class action law suit for the ionic breeze models. Maybe we should get together with joint complaint letters to the to the company ? [email protected] I have the same problems with it always going to the drying cycle and the popping sounds (to me they sound like some type of electrical short, any danger there?) I spoke with SI's customer sevice, they don't repair but suggest you buy a new collector grid $60, which is on back order, with no new delivery date available, (who could want so many?) Also no mention of a three year replacement policy as noted by another responder to this issue, as a side note the problems with their air cleaners are so bad they have a direct link from the telephone directory! and you might also note they are involved in a class action law suit for the ionic breeze models. Maybe we should get together with joint complaint letters to the to the company ? [email protected]

We bought two of the Hybrid GP because we had previously bought the ionic breeze and liked it very much. The GP's have been a great big BUST. We clean them, and clean them, and clean them. We leave the units out to dry for days and still they work for about 2 minutes and the drying light comes. We sent the grids back in to be serviced and that did no good as well. They have sat unplugged for about a year. Every time a walk by one I get angry. I'm about ready to put them in the trash after I take a hammer to them. We bought two of the Hybrid GP because we had previously bought the ionic breeze and liked it very much. The GP's have been a great big BUST. We clean them, and clean them, and clean them. We leave the units out to dry for days and still they work for about 2 minutes and the drying light comes. We sent the grids back in to be serviced and that did no good as well. They have sat unplugged for about a year. Every time a walk by one I get angry. I'm about ready to put them in the trash after I take a hammer to them.

Same problem sometimes switches from drying grid to attention required, duh Same problem sometimes switches from drying grid to attention required, duh

Same problem so far nothing recommended fixes it

Same problem so far nothing recommended fixes it

same issue
same issue