With the growing popularity of front load washers
comes a whole different set of washer problems
then what was experience with the older top load washers. Front load washers are built quite a bit differently and have many different parts than top load machines.
One of the most common problems with front load washers is that the shock absorbers that hold the tub in place can break. These shock absorbers steady the tub during the wash and spin cycles. It is when the spin is happening that they take the worst beating. It is also during the spin cycle that the breakage will be most evident. If your load is even a little bit out of balance and the shocks are broken, you machine may dance all over the floor and sound like an airplane about to take off. The tub will flounder around uncontrollably and the clothing will come out very wet because of the tubs inability to maintain the spin speed needed to wring out the water.
To see if your machine has broken shock absorbers, remove the bottom cover and look in. About halfway back on either side will be a small cylinder that moves in and out to absorb the movement of the tub. Often the loop that has a pin through it to secure it to the machine will be broken. Sometimes there will be no visible damage, but if you unhook one end of the shock, the slide movement will be very easy and there will be no resistance. The shock should be in and out fairly hard; this is what holds and steady’s the tub of the machine.
The parts are easy to find online by doing a search for “appliance parts” and then entering your model number in the box provided by most websites. The replacement is fairly easy and can be done by most people with a bit of patience and a few hand tools.