I was trying to print on photo paper last night when the paper jammed and ink spit all over the inside of the printer. Now, when I print I have a line go down the page of color. Seems like the printer heads are dirty. I have it hooked up to a Gateway PC computer. How do I solve this? Do I use a paper towel and clean up the inside or do I go into the printers and faxes folder on the command panel to clean the printer heads or cartriage? I have a Lexmark Z715.
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Re: Dirty Cartriage or Printer head
To do a manual clean (ie not using your pc's printer cleaner, which you should do as well anyway) you need proper cleaning solution, unscented baby wipes, cotton buds and paper towel. You open unit, remove cartridges, clean inside where cartridge sits until no colour comes out anymore, clean all visible ink leaks and marks you can see, especially is it spat ink out etc, also, clean the heads of cartridges conatct, but be very careful not to apply too much pressure as you can damage the points. Replace cartridges, try and print again. Remeber to reset ink levels.
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I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button.
Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
* RED Ink and RED paper lights flash alternately- The CD/DVD tray guide was left open when you turned on the printer or when printing on paper. Just simply close it/
* Green Power Light is Off; RED paperand RED Ink Lights flashing- Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on again. Or it may have an internal error. Turn off the printer, wait a few seconds, then turn it on again.
Hello, Your printer makes a "grinding sound". This is usually due to two things:
1. A dirty printhead rail. It is either ink residue or dry. Try gently cleaning it with some water.
2. Paper pick up roller(s) not picking up. Clean them with a damp terry cloth towel or a multi-purpose cleaner.
If you have unable to fix it please contact me at 1800-204-4427. I can help you out.
count the number of orange flashes in between the green light. two flashes = out of paper, 3=paper jam, 4=empty ink tank, 6=print head not installed, 7=print head defective, 8=waste ink tank is almost full
did the print out improve after your clean the head? If all fails, try this last method.. take out all the ink and switch on the printer, when the printer detected no ink, it will ask you to insert the ink cart. Put back the ink cart and let the printer do ink charging.. pls make sure there is ink in the cart else it will damage the head. After the ink charging, print a nozzle check and see if there is any improvement.
why print velvet paper? the problem is the velvet would be too thick and it would jam the print heads because when they run over the paper it would pull the velvet and it would get jammed i don`t think you should print velvet
your problem is due to gummed ink jets.. take out your ink cartriage and clean the bottom of it. make sure you avoid cotton or anything that would leave lint behind. also clean your shuttle. some shuttles you can pivot off from the track to clean and others you just can clean the tracks. make sure there is no ink gummed up on the tracks or the bottom of your cartriage