I apologize if this is jumbled! Our computer recently had a major crash, It's recovered but now when I try to plug in my MP3 player, I get the new installation wizard, it acknowledges the player and begins to install, then I get an error message, "The required section was not found in your INF"
When I plug it in the usb, the computer knows it's there, but I cant pull it up on the control panel, I'd much appreciate some help! Thanks!
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Re: New computer won't install my player
Windows Recovery Mode in FAQ below:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the "MTP Device" by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
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MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer. You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
After you restore your computer, you must also reinstall the drivers for things like your wireless receiver. This is found on the Drivers disk, also gotten with your computer. Follow directions to recover all drivers are found on the disk.
When firefox crashes, it creates a report that explains the crash and possible causes. If your firefox can open the point where you can enter addresses, you could type - [about:crashes] to access these reports. pick the report that is similar to your crash and you can send it to Mozilla Firefox for clarification.
However a series of known issues could be causing your browser to crash; For example, if you have old version of the Google tollbar installed in your firefox broser, it could be the cause behind the crash. Also, if you have the vlc media player plugin installed, your browser might crash when you try to play videos that would play with Windows Media player by default. In addition, if you have Yahoo Messenger installed, trying to aces yahoomail could cause the broswer to crash. And the list goes on. So the thing you could do is try and remember what plugins you could have installed or updated, what software you installed prior to your firefox crashing and uninstall them, or even simply disable them for a bit. In addition, check and make sure your Anti-Virus is really up-to-date and that A full scan happened most recently. Malwares are prone to causing random computer behaviour
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware. Wizard.