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One of the best ways to clean the drain hoze of a washing machine is to spool up the hose and place it into a bucket with at least 2 cups of vinegar (white or cider) and enough water to cover the disconnecfed hose. Soak overnight and rinse well before reinstalling.
I have a Fridgidaire Front Loader Washer _ Affinity that flashed the E10 error code. I also had the problem with the fabric softener dispenser not emptying, and staying full of water. The problem was the cold water filter on the back of the washing machine that was semi-plugged. Cleaned the filter and now works perfectly. My machine is no longer flashing the Error code 10. The dispenser works perfectly.