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Check to see if the motor brushes are worn or not sliding freely; you can do this without taking the mixer apart. On either side of the main mixer body, you should see a plastic screw-cap ~1/4" diameter. Take each off, and you should find a small black graphite (ish) chamfered block connected to the end of the spring. If the block is damaged, or even stuck when trying to pull it out, that's your problem.
That is what happened to me. To fix, I used a pin to pry out the stuck brush/spring, then scraped around the inside to remove sticky debris. Also, I used a utility knife and gently shaved the sides of the block, so they'd slide more easily. After a few tests for smooth sliding, I reinstalled e brushes and the motor spins as normal. Best part: it was a FREE fix, and I didn't have to disassemble much!
Do a search on YouTube for "kitchen aid mixer brushes", and you should find a helpful video from 'ereplacement parts'. Good luck!
Make sure your Beater can slip in and out of the Beater Shaft easily. Do not force the beater onto the Shaft if the shaft is bent. If it cannot be removed easily by hand, use a soft rubber mallet (not a steel hammer) to slightly tap the beater so it can be moved up and down the shaft or from side to side. Then you can easily turn the beater left and remove it from the shaft.
From Kitchenaid Manual: To Attach Flat Beater, Wire Whip, or Dough Hook 1. Turn speed control to OFF. 2. Unplug stand mixer or disconnect power. 3. Tilt motor head back. 4. Slip beater onto beater shaft and press upward as far as possible. 5. Turn beater to right, hooking beater over pin on shaft. 6. Plug into a grounded 3 prong outlet.
To Remove Flat Beater, Wire Whip or Dough Hook 1. Turn speed control to OFF. 2. Unplug stand mixer or disconnect power. 3. Tilt motor head back. 4. Press beater upward as far as possible and turn left. 5. Pull beater from beater shaft
It sounds like you have a stripped gear. I, too, had this problem when my bride dropped a wooden spoon into the bowl. You'll need to disassemble the mixer and determine the part(s) that need to be replaced. With a google search for parts for your model, you can not only locate the exact part, but can also get exploded diagrams for your model. Very handy indeed for disassembly/reassembly. I'd get the diagrams first and then determine the parts needed.
these mixers use an electronic triac(to vary the speed of the mixer) of such low amperage that they run hot normally(to wear OUT), and they don't fuse the units electronics or motor anymore so anything that binds them will short out the triac or motor winding(from heat) and make them inoperable,try and order(what they call) an internal electronic part from these companies and good luck, I tried for 3 months and told them what I needed,they agreed this part was defective, but they wont sell you an internal part(LIABILITY ISSUE) unless your a "company certified technician" go figure, I finally got one through N.T.E.semi-conductors. and my customers HAPPY NOW!!!
I have the same one, and the turn table has never turned on it's own. from looking at the bottom of the stand, i think the mixers are supposed to turn the bowl, so i just give it a little turn, and the mixers kinda take care of the rest. BTW, i got 2 sets of beaters with mine and i dont know what the second set is for, do you? contact me at [email protected]