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Question about Dell 810 All-In-One InkJet Printer

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Dell 810 not printing

My printer has worked fine since I got it about a year ago, then yesterday it suddenly stopped working. I have checked all the connections and tried resetting the computer but it still does not print. It will not print the test page but did print the nozzle cleaning page. It printed a few pages yesterday then stopped again. There is no error message showing, and the scanner on the printer still works. The documents appear briefly in the printing queue then dissapear without being printed. Thanks for your help!

Posted by chibihamster on

  • chibihamster Sep 04, 2007

    I tried this, nothing seemed disconnected at all unfortunatly. I was hoping it was something simple like I'd unplugged a wire somewhere!

    I can get the printer to work now, but only if two people are logged onto the computer, the second person to log on can print normally. I have no idea why!

    Thanks for your help!

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1 Answer

Anonymous

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Dear chibihamster, It seems that there is some loose connection in your printer. If you have a little knowledge in hardware, please open your printer carefully, check all the connected cable specially the printer head connector. The best way is that disconnect the printer head cable and reconnect it again. Do not do anything in your scanner circuit area, otherwise it will create you more problems. If this doesn't solve your problem, please contact the manufacturer. GOOD LUCK!!

Posted on Sep 03, 2007

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