Question about Acer Aspire 3680 Laptop

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Need Microsoft ISATAP device reinstalled

To basscleff, 1st thing I tried - no dice, but thanks. To guest who wants to know what prompted me to uninstall it in the 1st place. Was having some probs, did a system check to see if I could figure out what it was. Kept showing me error message - device not loading. Thought it was one I had installed. Appreciate yr point re not being a business, and would be quite happy to leave it that way. Unfortunately, my system is not happy about it, and is throwing blank windows at drop of a hat, which is what it does when I've installed something it doesn't like - and apparently when I've UNinstalled something it doesn't like! Showing new error message now - service is reported as having unexpected error code - device failed, service did not stop gracefully etc. Resolution: restart service. This would be nice if it still had a path! So, back to needing Microsoft ISATAP Adapter plug and play ID=ROOT\*ISATAP\0004 reinstalled. Any further suggestions? Appreciate suggestions offerred so far. Cheers Acer Aspire 4710z notebook running vista basic. Correct product not in list.

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  • Blue Lady Sep 02, 2007

    There seems to be another adapter now in the same place on the tree as the Isatap adapter was. This device is called Microsoft 6to4 Adapter which interestingly enough, is also reporting error 31 which apparently means unable to load. Would this be something that lets you watch the little vid clips in the news or similar? According to Tech Net, vista basic can't do the tv thing, thats for premium and higher.
    Still haven't found out what service I'm missing that it mentions in the health report. Basscleff, thanks for the ideas. Some of them I'm working on, and will keep the rest in reserve.
    Have another problem now, well, i have several, but one or two at a time is all I can cope with.
    Made a small presentation video, just to see what my gadgets can do, and when I tried to play it on Windows Media player, it informs me that I have a problem with my video card.
    Card is Generic PnP on mobile Intel(R)945GM Express chipset family. Whatever that means.
    Was given error C00D10BD. Tech net informed me that it had nothing to offer, other than that it was possibly caused by error 8876086A. Which, after more searching, MAY have been caused by something else. Have hunted many places, but can't find out where togo or what to do about it. Your comments would be much appreciated. Cheers.

  • Blue Lady Sep 03, 2007

    Thanks to both of you for the advice. I will look into how to go about this, and let you know how I get on. may be the simplest solution all round.
    Cheers

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Ill tell u one thing that wont help u fix it but get rid of it. if u want to get rid of it let me know i will gladly buy it from u. if your interested then just either text me at 9026928101 or email at [email protected] thanks.

Posted on Sep 06, 2008

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Haha ive tried all of the above still searching,why do they sell software that doesnt work,im not spending money to fix it, will keep you posted

Posted on Sep 06, 2008

  • Anonymous Sep 07, 2008

    fixed it! msn says its a fake problem,we'll see.Go to control panel administrator event viewer scroll carefully use your best judgement and change settings that are set on manual that pertain to network connections to auto,take your time.If you make a mistake,you can change it back with no damage.to.your notebook.Go to your start menue,in the start search window,type "run" then type Microst C:\Windows\system32\DRIVERS\tunnel.sys hit enter I also used acer's (or the manufacturer of your machine)empowerment window to reverify and check for the propper ip adress.Using the path,even when you logon ,logon the manufacturers website(with me it was acer global) use it as a door to all your other sites youve been getting kicked off on.If you still have problems and you used to have norton anti virus, it may still be running in the backround even though you think you removed it.Nasty norton has a removal tool on there site,but they want to charge people, I did it myself on another pc I have. goodluck folks, my machine is staying on line for the second day now , no problems

  • Anonymous Sep 08, 2008

    correction: Microsoft C:\Windows\system32\DRIVERS\tunnel.sys Also, use the manufacturer of you pc or notebook's website as your main door to all your other connection functions and your machine may start to work much better with the server keeping your ip adress identified properly.let me know how you make out folks, alot of people are having the same problems we did!





    Rich

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I Agree completely that you should remove what you need and reinstall. Before you do go to the acer site in UK or US and download all of the drivers you need for reinstall. If you use a normal Vista disc for the installation insted of a recovery partition or disc you should hopefully avoid all these conflicts. Running Vista i assume its very new, so if a clean copy doesnt work then take it back on a warranty repair because you could have hardware issues. Good Luck

Posted on Sep 03, 2007

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Sone ideas: - is there another machine with similar hardware? maybe export part of the registry from other machine to this one - system restore? - check drivers on acer site, maybe find similar driver, or known issue - check other support forums (google) the error - check microsoft, check intel for known issues

Posted on Sep 01, 2007

  • SimcoeTek Computer and Technology Solutions

    sounds like a video driver problem,
    my HP laptop had had 3 nvidia updates in as many weeks.

    honestly, I'd get the data off the laptop and reload it to factory settings.

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