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As far i know this problem 0024 is concern about ur power adaptor is not passing the right voltage to scanner [ffff:0024] is power adaptor error . change the power adaptor to its genuine power adaptor , ur problem is solved
This appears to be a software or communication between scanner and computer.
go for the usual re-installation of the software program being used, i.e paperport or similar.
try removing and reinstalling the scanner itself.
unplug the unit for between 30-60 minutes, to eliminate power pack overheating issues.
unplug the comms cable ( USB or other ) and re-connect.
Mike @ Compurepair.