Can't clear "Remove and Check Cartridge" msg.

Did all troubleshooting on hp website, went through it again with tech support, reset printer, tried new cartridges. Tech. support told me it was the printer and there is no fix...any ideas on what is wrong with printer and how to fix. The problem is on the color cartridge side.

1 more comment
Pammeyla Sep 09, 2007

I have a hp 6110 and I keep getting a "check cartridge" message. I have been able to determine that the problem is not the printer cartridges as I have tried 3 different ones and still have the same problem.
lisewithane Dec 20, 2007

I followed instructions that worked on this site, which fixer got from an HP Korean site, and it worked right thru seeing "Full Reset" on the screen. But now the screen says nothing and none of the buttons will respond. The Auto Answer button is lit so I know the power is there.
ptp678 Aug 28, 2008

Have same problem. Remove and check cartrodge msg keeps coming on and I cannot fix it. What to do?

Pat Plover

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.
Master
2,985 Answers

Yo9u told what what you did to cure your problem but you did not tell us what the problem was in any detail- what about the colour cartridge?

Posted on Sep 08, 2007

Anonymous Sep 09, 2007

Detail what software[ in the computer] has for monitoring the cartridge.if there is any- at all.

Meanwhile you could try two things.
1. on the printer - remove the cartridge. and carefully clean wher the cartridge side contacts go- make sure they are clean and if they appear to movable pins non are stuck in the depressed position.

2. Go to Start/Printers and Faxes'open the folder and click on 'Install new printer'
When you get select from CD or list come up
Choose - select from list.
Go to Make- HP
Select Model 6110
Click OK and make it the default printer
Then try
Come back

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

0helpful

1answer

I keep getting a msg saying carterage error on my printer

If you DID NOT use a HP cartridge you get the error message.
If you did use a HP cartridge. Unplug the printer. Wait 2 minutes.
Plug in the printer. If same error message. Remove cartridge and reinstall. Make sure no clear tape is left on cartridge contact face.

Read full answer

Jul 11, 2012 • HP Officejet 4355 All-In-One InkJet...

0helpful

1answer

5610 hp printer shows insert cartridge on right when i changed to new cartridges. they are new cartridges and are inserted correctly

try this

- Remove the cartridge that is not working. - look for a lint free cloth "coffee filter" then dump w/ water - clean the copper contacts of the cartridge - make sure that the air vent is open; if not pinch it a bit - remove all the cartridges - check if there are are inks spills - use lint free cloth to clean the part where you are have trouble with - install the inks again - run alignment and clean cartridges on the panel
if still nothing works, call HP tech support and ask for replacement of the ink.
note: they will do the same steps again for troubleshooting and documentations. the reason why this happens: - that the copper contact does not touch each other - cartridge air vent is sealed - not an orig HP ink - Print head problem, needs cleaning

Read full answer

Jun 05, 2011 • HP Officejet 5610 All-In-One InkJet...

0helpful

1answer

I have an HP 7410 with the error message "remove and check color cartridge." The circuit board behind the cartridge is not damaged, and the side-load spring is intact, so that's not the...

Sounds like the mainboard inside of the printer is bad.
Some things to verify this, make sure the cartridges that your using are original HP Cartridges and NOT 3rd party ones, even though 3rd party can work, its hit and miss and can cause sporadic problems.
If that doesn't fix it then try this troubleshooting step:
Reset process is........unplug power cable from the back of the unit, without turning it off, wait for about 10-15 secs & then while plugging in the power cable press & hold # key & the 3 key.....once u can see the unit powering on let the buttons go. Its important that you do the plugging in of the power cable while your holding these buttons on the printer........you will see a "partial reset" being displayed on the printer.
If that does not do the trick you can try the same with the # key & the 6 key on the printer. This is a semi full reset.

If u still get the error msg its a hardware issue with the printer & cannot be fixed with regular troubleshooting.
At that point unless the printer is under warranty I would replace it because parts aren't available for it.

Read full answer

May 28, 2011 • HP OfficeJet 7410 All-In-One InkJet...

0helpful

2answers

We have an 8500 HP printer. My husband bought replacement ink cartridges from cartridge world. The printer says the yellow is out of ink (only one replaced). I can't get the printer to recognize the...

Hi there!
One reason why it will not give you a full yellow bar in the Ink Levels is that the replacement cartridge used was a non HP cartridge. To resolve this issue all you have to do is to purchase an original HP cartridge from HP.
You can call HP's customer service which is 18004746836 and order the cartridges from them or go to HP's website which is hp.com.
HP currently offers Free next business day delivery for their cartridges and paper.
If you are using an HP cartridge and it's still not giving you a full bar on the Ink Levels don't hesitate to contact their customer service and if your printer is within warranty they will surely address your concern immediately.
Hope this helps

Read full answer

May 25, 2011 • HP Officejet Pro 8500 Wireless All-In-One...

0helpful

1answer

7310 All In One - running windows 7 64k OS problem: error blinking msg: error remove and check color cartridge. This is a fairly new cartridge, I have removed color cartridge rubbed it on a damp cloth -...

you need to change it, maybe you damaged it while trying to get it working. the clearly shows a faulty cartridge remember it can be faulty even as new or from the box

Read full answer

Oct 27, 2010 • HP OfficeJet 7310 All-In-One InkJet...

2helpful

1answer

10.00.00 supply memory error

The 10.00.00 SUPPLIES MEMORY ERROR is based on the e-label. To clear the error, do the following:
NOTE: If the error occurs, it should appear at beginning of life, causing the error message after first installing the cartridge.
Turn the printer off and on to clear the message.
Put in the old catridge and see what happens.
If OK put in the new one again.
Verify that the print cartridge is a genuine HP cartridge.
Check that the E-label reader is functioning correctly.
Check that there is contact between the E-label chip on the print cartridge and the E-label reader on the printer.
To verify this contact, insert a new print cartridge.
Remove it again.
Check for scratches on the e-label chip and on the cartridge.
If contact is being made, replace the print cartridge (part number: Q2610A).
If contact is not being made, check the toner guides to see if they are in the proper position, or that the cartridge is not damaged.
If the printer has a 500-sheet Tray 3 installed, turn the printer off again and replace the print cartridge with a new HP print cartridge.
Turn the printer on again.
If the error does not clear, turn the printer off and remove tray 3.
Turn the printer on and verify if the error clears.
HP has recently discovered that a 10.00.00 Supplies Memory Error can occur when Tray 3 is faulty.

Read full answer

May 06, 2010 • HP LaserJet 2420 Printer

5helpful

1answer

''No Cartridge'' Error

check if the cartridge is a hp cartridge
if no use a hp cartridge
if issue stll occurs
open the cartridge door
remove the cartridge and the papers from the tray
close the cartridge door and turn off the printer
then turn on then printer
you will get a msg install black cartridge
open the cartridge door and put the cartridge inside and the papers in the tray and close the cartridge door
the printer will intiallize and you will get a ready msg on the display of the printer.
if you still get the msg have the printer serviced

Read full answer

Feb 03, 2009 • HP LaserJet 3055 All-In-One Printer

0helpful

1answer

Print Cartridge is Incompatible

Pleas be certain to remove the clear tape from the cartridge before inserting. Check the contact areas in the printer to ensure there is no tape residue or other material in this area. Go to the HP website and follow the troubleshooting instructions for this problem.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01082138&lc=en&cc=us&dlc=&product=1119266

Read full answer

Sep 10, 2008 • HP Photosmart 7450 InkJet Printer

9helpful

3answers