Question about Mintek DVD-1710 Portable DVD Player

No picture on LCD

The LCD on my Mintek 1710 portable player no longer shows a picture. The sound works, and the picture shows on the TV when it's plugged in to the AV ports. If I look closely at the dark screen, I can see the Mintek logo come up when the unit powers on, but there's no light to make it, or the movie itself, visible. The only suggestion in the owner's manual is that there may be condensation on the lens, and to leave the unit on for a couple of hours to evaporate the moisture. I've watched several movies through the TV since this problem started, so heating the mechanism isn't the solution. Any suggestions? Thanks.

jimmydisco45 Jun 03, 2008

no picture on the screen. can hear it, but can't see it.

1 Answer

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17 Answers

The LCD backlight has died. If it is still under warranty you may want to contact Mintek and see what they can offer you.

Posted on Aug 31, 2007

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Mintek Recall Hotline: (866) 709-9500
CPSC Consumer Hotline: (800) 638-2772
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CPSC, Mintek Digital Inc. Announce Recall of Portable DVD Player Batteries WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
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Hazard: The battery can overheat and explode while recharging, posing a burn and fire hazard to consumers.
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Sold At: Electronic and department stores nationwide, including Best Buy, from September 2002 through January 2005 for between $200 and $300.
Manufactured in: China
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