I just bought a 30GB ipod an hour ago and although it is recognized by both xp and iTunes, it continuously displays "Do not disconnect". I have reset it, I have restored it to factory setting, I have ejected it from XP and iTunes...
Whenever I plug it in it starts displaying the message. It shows in itunes but i can not sync. I eject and the message goes away... but obviously iTunes doesn't see the ipod anymore either...
Please please help. I'm about 20 minutes away from returning it to the store.
In iTunes, you should be able to change the iPod to sync manually. that way, you can personally drag and drop your files into the iPod. You'll still have the DO NOT DISCONNECT on the screen, but it will sync easier.
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put your ipod in disk mode by following these steps. press and hold the Menu and Center buttons on the clickwheel. when you see the apple appear, switch your fingers to the center and play/pause buttons. whena check mark appears plug it into you computer and it should detect and mount. add music and have fun.
Look into the bottom of the iPod where the USB connects. Make sure none of the pins are bent and that there is no corrosion visible. Also, are you using the same cable when you connect the different devices?
hold down the middle button and the Menu button until the apple icon came up on my iPod. At once, the iPod icon returned to my desktop AND on my iTunes window. Works great now. Just like nothing happened.Good Luck!!!!!!!
Try booting it into disk mode. Do this by clicking on the menu and center buttons at the same time. When you see the apple logo, immediatley hold the centerbutton and play button down at the same time for 10 seconds. The ipod should now say disk mode at the bottom and have a check mark on the screen.
Then connect it to your computer, and format it using your computer. To do that click on my computer, then right click on the drive letter assigned to your ipod (should be like drive I: or H: or similar.. Then scroll down to format and click on format. This should reformat the ipod completely.
Once that is done disconnect your ipod from the computer and reset it again using the center and menu buttons. After it reboots, try reconnecting it to you r computer and see if it is fixed.