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Do not disconnect... nothing worked

Hi. I just bought a 30GB ipod an hour ago and although it is recognized by both xp and iTunes, it continuously displays "Do not disconnect". I have reset it, I have restored it to factory setting, I have ejected it from XP and iTunes... Whenever I plug it in it starts displaying the message. It shows in itunes but i can not sync. I eject and the message goes away... but obviously iTunes doesn't see the ipod anymore either... Please please help. I'm about 20 minutes away from returning it to the store. Marc

Posted by Orionite on

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Anonymous

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In iTunes, you should be able to change the iPod to sync manually. that way, you can personally drag and drop your files into the iPod. You'll still have the DO NOT DISCONNECT on the screen, but it will sync easier. 

Posted on Oct 31, 2007

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