Oki C5200n 002: Fatal Error

I have an Oki C5200n and started getting 002:Fatal Error 01F6D09C 01F6D038 01F63A1C errors occur randomly throughout the day even when not printing. Oki has not responded so any help would be greatly appreciated. I am using the printer as a network printer only.

4 more comments
Anonymous Nov 28, 2007

Same as above, looks like a network error but started for no reason. Can not figure out how to fix it other than turn on/off all the time to print only a couple of pages...please help!
Anonymous Dec 10, 2007

We are getting the exact same error message, and no one is even trying to print. We are also using the printer as a network printer. Turning it off and back on again isn't helping anymore.
mckenziecorp Dec 11, 2007

Here is the fix that worked for me:

Take the printer off the network. (Remove the network cable) Then enter the menu and select network menu. You want to change the settings as described below:

Change the Hublink Setting to "100 base tx full"
Change the FTP Setting to "Disable"

Once done and machine says online, shut it off, reattach the network cable and restart the printer.

I also set a fixed IP address so that I didn't loose the printer when the router assigned a different address to it.
Anonymous Jan 03, 2008

I tried the same network changes; however I am still having the problem. Any other ideas?
Anonymous Mar 13, 2008

Tried disabling FTP and changing the Hub link settings, still does not work. It works fine for one print job and then the same error pops up. So we have to shutdown the printer and turn it on again. And again the error pops up. Any solutions for this will be greatly appreciated
Anonymous Mar 28, 2014

PRINTER IS SHOWING FATAL ERROR 155 PRINTER IS SHOWING FATAL ERROR 155

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8 Answers

Hi
See if you have any dell computers and if you do remove them from the network or do not connect them to the computer.
The fault is with the Dell Network Assistant on the Dell notebooks and computers.

Posted on May 06, 2009

Anonymous

We have to change firewall settings in our Fios router. I just don't know which ports or udp to open.

Posted on Jan 08, 2008

Anonymous

I too am having this problem, I suspect it started after installing our new FIOS router, so it could be network related. It's possible the number could be referencing an internal memory number.

Posted on Dec 11, 2007

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