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Troubleshooting Every time I want to use the printer I get the message that the top cover is open. I made sure that it is not. I have also unplugged the cables, waited for 2 minutes and plugged them in again. Same problem. Please help !

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Has the printer been dropped? The cover has a tab that works a switch. either the tab is missing or broken or the switch is out of place or unplugged. you may have to remove the cover to find it.

Posted on Aug 31, 2007

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0helpful
1answer

When i turn on the printer i get a message saying error code 6500, the main carriage doesn't move at all, no response at all, all can get is the alternate blinking of LED's 20 times both blue and orange

First try this:


Reset the printer:

1. Turn the printer off with the Power button (if available).

2. Disconnect the data cable from the printer.

3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in.

4. Turn the printer back on. If this works you're done, if not try the next step.


1. After confirming that the printer is powered on, open the paper output tray.

2. Open the top cover and wait until the print head moves to the center.

3. Open the inner cover and check that ink tanks are properly seated.

4. Properly seated

5. Press down on each ink tank until a click is heard.

6. Close the inner cover and top cover.
1helpful
1answer

My 8250 printer displays error code 0xc18a020a

Solution ....ink System Failure...error 0xc..........


These instructions worked very well for me. If you follow the same instructions exactly,it should work for you too.

1) If you are looking at the printer FROM THE FRONT, remove the right hand side cover. On most HP printers, there are 2-3 tabs on top that will either pop out with a screwdriver under the top cover, or can be removed with screws. Make sure you have the printer powered off and UNPLUGGED.

2) On the front, bottom, right is a separate piece of plastic that is attached to the side cover that should also be removed. Remove the plastic cover from the side at this point, and you should see a circuit board. The following link will show how to remove the printer cover: http://hpphotosmart8250.blogspot.com/

3) There are two ribbon-type connectors on the top [center] of the circuit board that are plugged in directly to the top, inserted towards the bottom of the printer. One is slightly wider than the other. Again, make sure your printer is powered off AND UNPLUGGED. Unplug both of these ribbons [this can be done without removal of the circuit board from the printer, just use care and maybe some forceps or hemostats to help with reinstalling later], and make sure they are not partially plugged in or touching the board.

4) Plug in, and turn back on the printer. A new Ink failure message should come up (the numbers will be different.) Click OK on this, then unplug the printer again.

5) Plug both of these ribbon cables back into their respective connectors. Plug in the printer and turn it on. It should start back up, and REINITIALIZE as if you just turned it on for the first time. [The printer will run for a long time pumping fresh ink through the print heads during initialization, so be sure you have cartridges that are fairly new/full.] The ink status will be correct, and no more ink system failure messages.

6) Put your printer back together...
0helpful
1answer

Error message is causing me fits - won't print

Make sure the top cover is closed as well, Brother has a one year warranty, so it can be repaired at no charge
0helpful
1answer

I recently replaced the magenta cartridge in my HP 3210 Photosmart printer because the light indicated it needed to be replaced. However, the printer still won't print, and the message still says that I...

Hi,
If you turned the machine off and replaced the cartridge, you can get this error.

Could you try the following procedure below please to clear the error, thanks.
  1. Turn on the unit.
  2. Open the top cover to access the print cartridges.
  3. Remove the new cartridge that is causing the message.
  4. Reinsert the cartridge and close the cover. The following message will appear on the front panel: "Press 1 for new cartridge or press 2 for a used cartridge."
  5. Press the 1 on the numeric keypad of the HP product.
If the message, press 1 for new cartridge or press 2 for a used cartridge, "does not appear after removing and reinstalling the new cartridge, and the low ink warning message still displays,

follow the steps below:
  1. Turn on the unit.
  2. Open the top cover to access the ink cartridges.
  3. After the cartridges stop moving, unplug the power cord.
  4. Remove both cartridges and close the top cover.
  5. Plug the power back in. The unit will reinitialize and a message will appear to insert the cartridges.
  6. Open the top cover and reinsert the ink cartridges. Close the top cover. The message,
  7. Press 1 for new cartridge or press 2 for a used cartridge," should appear.
Hope this helps
Regards.
44helpful
4answers

Ink system has failed 0xc18a0206

This is easily fixed with the following key sequences. You do NOT have to open the printer and unplug a circuit board.

1) press * and # at the same time
2) press 1, 2, 3 and “support R0632M” should display
3) press > and “information menu” should display
4) press > and “configuration menu” should display
5) press OK and “hardware failure status” should display
6) press OK “failure status: clear”. Press OK to clear
7) press CANCEL
8) press CANCEL
9) press CANCEL
10) turn printer off, unplug power cord for 2 minutes, plug cord back in then turn printer back on.
NOTE: I did this and the fist time the error came back. Do the sequence again (as I did) and the error will be replaced with the usual print cartridge initialization screens. Print a test page to make sure.
5helpful
2answers

Dell 922 "cover open" problem / error message

I had that problem too.

Unplug the printer.
Hold the printer cover open while you plug in the printer.
Then close the printer after it powers on.

It worked for me.
0helpful
2answers

Top Cover Open

had same problem.  fixed this way: unplug power cable AND usb cable.  Replug both in.  physically remove both print cartidges.  put them back in.  this worked for me.
0helpful
2answers

"NO CARTRIDGE"

I guess you mean that the printer displays: No cart.

In that case open printer take all carts out, close cover and unplug machine from power for a minute. After reconnecting wait til machine demands carts. Open cover and reinsert carts as shown on display! Make sure that the carts are well positioned and the cart holder is clipped above the top cart cover! Run the cleaning cycle twice.
3helpful
3answers

Printer cover open error message

I had that problem too.

Unplug the printer.
Hold the printer cover open while you plug in the printer.
Then wait for the printer to power on while still holding the cover open.
Then close the cover.
The buttons should work and th error message should be gone.

It worked for me.
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