Question about Hoover U5753-900 WindTunnel Bagless Upright Vacuum

1 Answer

Hoover Wind Tunnel 2

Purchased new in December 2006. The Lifetime Hepa Filter is getting clogged, it does not appear to be rotating

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  • likeitclean Jun 01, 2008

    My cylindrical filter also gets clogged each and every time I use the vacuum. More debris ends up wrapped around the filter than it does in the dirt cup side. I just replaced this filter to see if that would help, but it is exactly the same. I cannot find clogs anywhere, and the screen has been cleaned. My vacuum never used to do this. Not sure what else to try!

  • mamabd Nov 25, 2008

    I think this twin container bagless system is VERY messy to clean. I have to do it before I start to vacuum, so I can clean up all the "spills" it leaves behind.

    I use a plastic grocery bag and insert the dust container, turn it upside down,but the cat hair and dirt don't just fall out - so in trying to remove them manually, everything just gets all over.

    It does a great job picking up the dirt and hair, but getting rid of it is a pain.



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  • 126 Answers

The filter for the U5753 does not rotate on it's own. There is a knob on the lid of the dirt canister to rotate before you empty the container, but it does not rotate automatically. If the filter is getting dirty quickly, it could be a result of very fine dirt going through the pre-filter screen and blocking the filter. You should also check the filter UNDER the dirt container for blockage and also the exhaust filter on the side. These are both washable and must be bone dry before re-installing
The main filter cartridge is a long cylindrical style and is coated with a teflon material so that all you should have to do is tap the filter lightly to dislodge any dirt. You can wash the filter by running warm water over it and using a SOFT brush to clean the surface. This filter must be BONE DRY..... before re-installing.
By the way, the lifetime filter is not lifetime. It should be replaced every two years, under normal use.

Posted on Jan 20, 2008

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I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.

In answer to your 1st question, you may want to check with a factory authorized vac dealer who does repair on the Dyson vacuums to see if they can correct the problem, or call the Dyson factory phone # listed below for the nearest vac dealer in your area. 2nd question. The Hepa filter is mostly a wear item and I was not aware of the lifetime Hepa filter and that also would be a good question for the factory to answer, I could not find an answer to the questions and they might be able to clarify the answer to both your questions. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.dyson.com/
Dyson Inc. 600 W. Chicago Suite 275 Chicago, Illinois 60610
Customer Service 1-866-693-9766 [email protected]
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
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Generic problem for all Vacuums
Hi my vacuum (Russell Hobss 2200 Bagless HEPA)
Hi my vacuum (Russell Hobss 2200 Bagless HEPA) seems to have just enough (not loads) of suction till it reaches the cleaning head. The head does not appear to be blocked - but there is then almost no suction at all.
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I just fixed my HEPA filter not rotating!!

It involves taking apart the vacuum HEPA area. All screws are the same size. There are a LOT of 'em. Really straightforward putting it back together too.

ok, once you take the HEPA canister area off the vacuum, careful with the wires! Unplug them from the controller board. You open up the HEPA chamber by removing more screws until you see where the motor that turns the filter is mounted on the side. Remove motor from the green chamber. Note where the washer goes. Once the motor is off, you'll see that the center hub that drives the HEPA filter is rounded out. What I did was jam little bits of aluminum from a pop can into the space between the circle and the square to force the walls back to square. I started by folding a little piece of aluminum over and over so it was about three layers thick. Jammed that in. That wasn't quite enough thickness so I shoved another piece with it. If you can find something that is about 4 times the thickness of a pop can aluminum, that'd probably work too. Slight wedge shape on the tip would help. Any sort of tiny shim.

To test your work, just put a couple of holder screws into the HEPA cannister housing, plug in the cover/switch, plug in the HEPA moter. Turn it on for a few seconds to make sure the filter turns. Then you can add more thickness to the hub or put things back together.

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