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LENOVO c 1000 n100 0689 keyboard replacement

I find myself with a lenovo out of warranty where the keyboard has stopped working, some keys work and some do not. i ordered a replacement and want to install it myself - anyone know the steps to do this? i am a computer analyst and MCSE so i can figure out things if i have the right steps thanks

Posted by Rae Beck on


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Fred Steinberg

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Go to That will give you replacement instructions for most Levano systems.

Posted on Aug 31, 2007


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First you need to confirm if you are still under warranty and call the Lenovo Consumer Support Hotline at 1-877-453-6686 and ask for the warranty information of your system. If you are lucky and your machine is under warranty then Lenovo will service your machine free of charge. You can also check the warranty of your machine at and enter your serial number.

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If your keyboard is not working right there are two suggestions I have to see if the problem is with the keyboard or the computer. If you have access to another computer I would plug it into that and try it out. If it works fine there then you know the issue is with the computer. If it doesn't then you may want to talk to the manufacturer if the computer is under warranty to get a free keyboard. If it's not under warranty you may want to pick up a new key board. They are only about $10 - $15.

If the keyboard seems to work on another computer it is likely an issue with the computer. One possibility could be the keyboard drivers. This is more common on keyboards with buttons alone the top to turn the computer on/off and open Internet Explorer. If this is the case see if you still have the drivers disk that came with the computer and use that to reinstall the drivers for your keyboard.

If you reinstall the drivers and it is still happening the best way to find what is causing the issue is to keep an eye on what you are doing when the keyboard stops working. Is it in Internet Explorer? Is it in Notepad? Is it in Windows Mail? And if it stops working in one of these programs does it work in other programs and just not that specific program? This would indicate that the issue is with that program and not with the keyboard or Windows.

I hope this helps!


The laptop keyboard will need to be replaced. Heat from the laptop will wear out the keyboard. It will get worst. You can go on the IBM website an find out if your laptop is under warranty. If so, you can call them and a certified technician will come out and replace within one or two days. Go to this website: Ray CompuGuy44
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