One of our panasonic kx-t7431 phones hangs up on its existing call if a second line rings. this is very frustrating and we cannot find which system feature was accidentally enabled and is causing this.
also of note, this same phone doesn't ring properly as it only makes a quick quiet beep instead of ringing.
SOURCE: Intermittent Ring
Sounds like you are having a problem with the generated ring signal from the cable phone service. An old fashioned Ma-Bell ring signal is a pure 90v AC 30hz pulse. Your cable box needs to generate a simulated ring signal from a DC power supply. I have seen many examples of this fake ring signal not cooperating with specific phones. It's a long shot but your phones MAY have a setting for the phone line(s) (A/B) (Analog/Digital) etc... of you can find a setting dealing with the "CO line", "phone line" etc.. try changing it. I am surprised another phone in the loop will help the ring signal at all. I would think it could only weaken it. Try plugging your phone in question directly into the cable line instead of having the whole house connected. The ring signal may be trying to power too many devices or weakened by something connected to the network. Other than that, you are dealing with the ring signal generated by the equipment and I'm sure it's not adjustable.
SOURCE: changing the number of rings to answer on our Model 28112 GE Cordless phone
the voicemail ring count has to be setup on your phone line thru your voicemail menu,and has nothing to do with the answering machine. if you don't want the answering machine to pickup, just shut it off. follow the prompt's for your voicemail settings, there you'll be able to set the amount of rings you want.
hope this helps.
wg
SOURCE: How do ichange the time on Panasonic KX-T7431??
How do I change the display names for each extention name on my KX-T7431 panasonic corded phone?
SOURCE: model 28112ee2-4 dect 6.0
SOLUTION: My handsets stopped ringing after power was stopped to the main base, too. I put one on the main base and that one started working but the others still didn't work. So I put the other phones on the main base while I called from my cell and let it ring. The other phones started to ring and work again.
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