Siemens Gigaset 4200 Cordless Expansion Handset Logo
Posted on Aug 30, 2007
Answered by a Fixya Expert

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Key pad TALK button

The TALK button is not working properly. It takes several tries to get a response. how do I get into the unit to fix the TALK button insensitivity?

1 Answer

Anonymous

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  • Expert 106 Answers
  • Posted on Feb 10, 2008
Anonymous
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Joined: Jan 11, 2008
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I am sorry but while many phones can be opened with some common tools and a little dexterity, that phone model is manufactured and designed in a way where it cannot be opened by a consumer or even a gifted techie without destroying its integrity. It has no screws, and the method to open it without destroying it is completely based upon muscle memory and a specific tool. In addition, even if you were to open it without destroying the plastic you would clean the keys only to have them still barely work. I train technicians to open them, and I have to sit them down with bad ones that they can destroy to practice opening them without tearing them up. Once the plastic tabs that hold them together are busted, the phone won't stay together properly and then your costs just went up to replace the plastic once you finally get it to the repair facility. So the best advice I can give in this case is to send it in for repair so the keypad can be fixed and upgraded. If you go to the Siemens website, and reach the Gigaset area, look for the FAQs and they can direct you to a repair source. Their global site is pretty large, so if you get lost, you can google Siemens Cordless Repair to find a solution.

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