The printer still prints however the front panel display is blank and shows nothing. i'm not sure what to do. thanks
When our control panel went blank last month, Xerox did not offer a free replacement because our printer was out of warranty. Consequently, we ordered one from SparePartsWarehouse.com at the best price we could find - $104.87 plus shipping. The part number for our 8550dp is 848K06551, but these are the compatible part numbers for the "Xerox 8500 Control Panel & Bezel": Compatible Part Numbers: 848K06551, 101E28730, 101E28731, 802K93650, 802K93651, 848K06550, 848K06552. It is easy to replace, instructions are on the Xerox website at http://www.office.xerox.com/printers/color-printers/phaser-8500-8550/sprt-enus.html
Hope this info helps someone, and thank you FixYa for this forum.
Contact Xerox, there is a known problem with the 8550 UI.
They will replace it free of charge.
The display panel has gone bad and must be replaced. This video shows you how to fix it. Very easy and no tools required ">
Hi i think the led is not working properly, u can definitely get it repaired by an engineer.however it wont harm u even if it doesnt work,it just makes it user friendly.
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