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Question about Creative Labs ZEN Vision:M Digital Media Player

2 Answers

It's permanently frozen

I got this zen vision m since 7-8 months ago and sometimes it freezes, but when this happens, i only have to reset it and everything works fine. But yesterday I was watching a video and it froze... but when i reset it, it was still frozen, i mean the letters appeared( u know: Zen)but nothing else happens, it doesn't rebuild... So i waited 'til the battery runs out; i charged it, i turned it on, and was still frozen!!! i reset it and ...nothing....still frozen..... Any suggestion>?

Posted by sarkastico on

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2 Answers

Anonymous

Exchange it for a new one!  It's still under warranty if you bought it 7-8 months ago.  Don't go pay for their defective product.

Posted on Oct 20, 2007

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  • 55 Answers

Sounds like you have a bad hard drive and will need to get it replaced. You should take it to a technician, or if you feel confident enough, buy another hard drive and install it yourself.

Posted on Sep 06, 2007

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