Question about RIM BlackBerry 8800

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Broken mini usb port

The mini usb port on my t-mobile 8800 broke yesterday by me jiggling the cable to connect to the wall charger as the cable would not go back into the port. T-mobile will not replace it due to "water damage" that is indicated in the battery compartment. I have no idea how that happened. I am a 53 year old totally disabled, confined to a hospital bed and a wheelchair. I have been hospitalized for the past two weeks and still am. I have had this phone a total of 4 months, of which two I have been in the hospital. Anyway is there a way of fixing the port and has anyone gotten a false positive on any "water damage?" Thank you, Bob54

Posted by bob54 on

  • 1 more comment 
  • bsquared2 Mar 07, 2008

    I noticed that my BB didn't charge last night and have discovered an apparent bad prong and connection. When I plug in the charge, it's very wiggly and the charge indicator goes on for a second but does not stay on. I'm sure that this has happened numerous times. Anyone have a good solution?

  • Bret Stray Jun 12, 2008

    Same thing just USB rattle. its loose so its impossible to get the the charger to "stick" in the port. I found a device online that was a solder-on piece for the USB. whatever that means? I would be willing to take the chance but it was like 50 bucks. Any alternatives to just charge the battery someone please?

  • Anonymous Jan 17, 2009

    i have a bb 8800 that has the exact same issue wut am i supposed to do?



6 Answers

Tim Digibrain

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Looks like you need a new usb jack module which you can replace yourself. Here's a guide on how to disassemble a blackberry.However you will need soldering skills to replace the module. Maybe a techsavy friend can do it for you. If you want to have somebody else do itfor you go do Blackberry Repair.

Posted on Jul 19, 2010



Is it still under warenty? im sure it is, i had the same problem, i toook it back to my service provider, vodafone uk, and they replaced th ehandset for free

Posted on Jun 12, 2008



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I was able to get AT&T to replace my 8800 because of the mini-usb issue-it got pushed down and became unusable, I didnt have any water damage issue but I know they checked some indicator for that issue. I was surprised that no one offers insurance for blackberrys. Big risk using them!

Posted on Nov 15, 2007


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Buy an extra cx-2 battery and an external battery charger...
My USB port broke on me THREE times...the first two times it was covered by warranty and I sent it back through BELL to get replacement (refurbished) phones.

The third time it happened, it happened of course after my 1 year manufacturer warranty date...
I've been living with it like that since...but, the external battery charger is great. The only draw back is the amount of time it takes for the phone to boot-up/provision after rebooting. 

Posted on Mar 30, 2009


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Forget fixing the phone, just buy the power station, it is a bit pricey but it works!  Even if you do go through the warrenty, BB repair centers are from CANADA and as many of these BB's with this type of issue - it is taking up to 2 weeks to get your precious, much depended on BB back!  Get the power station and then if you really want to push data through the USB... well... just pray.

Posted on Sep 06, 2008


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We are US Communications and we repair all types of blackberry issues including water damage. Please call us at (954) 390-0999 or E-Mail to [email protected]

Posted on Mar 03, 2008

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