Outside and inside screen is "black", but still "glows" when powered on?
My phone is doing the same thing. My phone hasn't been dropped or exposed to any liquids, but the screens are not working. LG suggested that I send it to them. If they can't fix it, they will just replace it. The only thing I have to pay for is sending it to them. I can make and receive calls but I can't read text messages which is why I mainly got the phone. Just send it to LG Wireless. Call them and they will give you a number that has to be attached to the package and the phone. Within two weeks, they will fix it or replace it. I had to get my LG 8500 replaced, and it was no problem.