I have replaced the transfer roller with a new one but the error message is still there. How do I clear the error message?
You need to enter the hidden engineer menu: turn the printer off then turn on again whilst holding down the enter key on the control panel. It should say something like EDC menu on the display and you can scroll through several menus to find the one about resetting counters. Be careful not to play with other options as you can screw the printer up if you don't know what you're doing!
Samsung CLP 500 Error Message Replace Transfer roller not solve this problem. Use your instructions but not working your idea.
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I replaced the tray pick up roller and the error message is still on the screnn
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