Xerox Phaser 8550 printer error 09,037,45:23780

Phaser 8500/8550 Support - Xerox Support and Drivers

www.support.xerox.com/support/phaser-8500-8550/.../enus.html
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The Xerox support site indicates there is a paper jam to the printer, so you should check the paper tray, front and exit cover for any jammed paper then power off and back on the printer. Have a look here: http://www.support.xerox.com/support/phaser-8500-8550/support/enus.html?operatingSystem=win7x64&fileLanguage=en

Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

The error indicates something blocking the cap wipe assembly from going up and down.

Did you shut off the machine while it was warming up, or purging it self? If you did the printhead is probably stuck to the cap wipe assembly and need to be separated (gently) so that the cap wipe can move up and down.

The blurry prints are from oil on the encoder wheel, clean the encoder wheel and you will be fine.

Luan

9,0XX.xx Errors - Ink Loader Faults. Try switching the ink loader.

If your printer is networked, if can fix its self by accessing this site

http://www.phasersmart.com/

The exact explanation per xerox is " The Printhead is stuck in the tilted position, and is not able to tile forward to the print position, due to problems.

This is usually caused by broken printhead restraints, of the machine got shut off in the middle of warming up, and the printhead is stuck to the cap wipe assembly.

Regardless the machines covers will have to be taken off to go any further.

19,003.48 Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.

that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.

If you go to the Xerox.com site and click support and drivers. enter phaser 8550 and there is a printhead update you need to get, You have to fill out a form.
That may be your problem since there is no fault code.

Call Xerox, they have a problem with this code and the ink loader needs to be updated.
It has to do with the yellow sicks loading properly