Question about HP Pavilion zd8000 Notebook

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Battery and/or charging problem with zd8000

Recently the power icon on the toolbar began saying "89% remaining, charging", ALL the time. If I unplugged the PC it shut down as if there was no battery. Sent it to Circuit City's warranty folks and they said it was a defective battery. Replacement battery wouldn't charge at all. 2nd replacement battery arrived today and power indicator displayed, IMMEDIATELY upon putting the battery in "89% remaining, charging" and if I unplug the PC it's dead immediately. Any help?

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Hi, Yours might be a case of a batch of factory defect batteries. Bring it back to Circuit City and ask for a replacement but ask if you can get from a different batch. If they will not agree, show them the problem and try it in their presence. Though you may also ask for a check up of the output of the adapter and its charging/powering capacity. Another thing you can try is to power up then shutdown your laptop normally (even if have to use AC). With the PC off let the AC adapter focus on charging the battery for a couple of hours at least (overnight preferably). Then try again using the PC battery only. If this does not work guess your back to Circuit City. Good luck and kind regards.

Posted on Aug 30, 2007

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